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Interactive course with workbook

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.
You also get interactive content PLUS a comprehensive workbook, with your personalized Development Plan.
This combination of videos and interactive content will enable you to get a deep understanding of the subject.

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Managing Difficult Employees Level 2

Interactive course with workbook

SPRING SALE pricing (RRP $ 59.00)

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5
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10
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50
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100
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Managing Difficult Employees Level 2
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SPRING SALE pricing

Click on your choice [ it can be removed or edited in the cart ]


Order Qty
Total cost
Unit cost
 
1
$ 11.53
$ 11.53
5
$ 51.85
$ 10.37
10
$ 92.20
$ 9.22
50
$ 386.00
$ 7.72
100
$ 576.00
$ 5.76

Options for your Shopping Cart

Interactive course with workbook

SPRING SALE pricing (RRP $ 0.00)

Click on your choice [ it can be removed or edited in the cart ]

Order Qty
Total cost
Unit cost
 
1
$ 11.53
$ 11.53
5
$ 51.85
$ 10.37
10
$ 92.20
$ 9.22
50
$ 386.00
$ 7.72
100
$ 576.00
$ 5.76

Managing Difficult Employees Level 2 course

A premier Managing Difficult Employees training course from ZandaX

Modules covered in this course:
Managing Difficult Employees Level 2

Home  >  Leadership & Management  >  Team Leadership & Supervisor Skills  > 
Managing Difficult Employees Level 2

What you'll learn

Managing Difficult Employees Level 2
  ★  Identify Negative Personalities and Trouble Makers, and deal with them positively

Course type

This course is a PREMIUM course : Our latest generation of video lessons supported by interactive on-screen content and a workbook with your Personal Action Plan.
Note: It is a Bite-Sized part of our larger Managing Difficult Employees course  (click to view).

Course requirements

No prior knowledge or experience is needed, although some experience of managing people will assist greatly in identifying the personality types we discuss.

Who's this course for?

Our Managing Difficult Employees - Level 2 course has been written for anyone who manages staff, but is having problems with people who work in ways that hinder, or even oppose, the objectives of the team.

Course Description

How you'll benefit from the Difficult Employees Level 2 course

After taking this course, you'll be able to:

  • Use strategies to manage NEGATIVE PERSONALITIES
  • Use strategies to manage TROUBLE MAKERS
  • Apply these strategies to problems you may have at the moment

This Managing Difficult Employees skills training course, like all our courses, has been developed over many years of classroom and online delivery.   Content has been thoroughly researched and is constantly updated so it's always leading edge.   It's completely interactive and is full of practical knowledge and solutions.

Still wondering whether to do the course?
Just think about this: how much would you benefit if you had better managing difficult employees skills?

About the ZandaX Difficult Employees Level 2 course

Managing Negative Personalities and Trouble Makers

We take you through examples of the difficulties created by Negative Personalities and Trouble Makers, and how to deal with them in a positive and productive way.

First we investigate Negative Personalities: how to prevent the different types of these people from dragging down your team's morale.

And next it's Trouble Makers. Here, we don't mean the types of outright rebels who can be dealt with through a disciplinary process, but the more insidious type, who work away from your gaze and sow discontent and disorder. They can often be beaten quite easily!

You should find many ideas in this course to help you, now and in the future, to take situations that often feel frustrating and turn them into positive outcomes.

Watch the modules, revisit them time and again ... and have fun with improving your skills!

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Grab Our SPRING SALE ...

$ 11.53   $ 59.00   80% off
[Further quantity discounts available]

Course content for Difficult Employees Level 2

NOTE: Click on [ + / - ] to expand/hide the content of each module
1
1 - Managing Difficult Employees Level 2
[ + / - ]
» Course Introduction & Workbook Download
» Managing Negative Personalities
» Managing Trouble Makers
» Key Takeaways

Grab Our SPRING SALE ...

$ 11.53   $ 59.00   80% off
[Further quantity discounts available]
Communication Skills courses

Subject: COMMUNICATION SKILLS

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

Effective Communication in the Workplace
Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages
  –   Includes BITE-SIZED course content listed below

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FAST TRACK course for wider learning:

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  –   Includes BITE-SIZED course content listed below

BITE-SIZED courses for speedy and targeted focus:

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Managing Difficult Employees courses

Subject: MANAGING DIFFICULT EMPLOYEES

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

Managing Difficult Employees
Includes how to manage deflectors, non-team players, negative personalities, trouble makers and more
  –   Includes BITE-SIZED course content listed below

BITE-SIZED courses for speedy and targeted focus:

Managing Difficult Employees Level 1
Includes Managing DEFLECTORS, Managing NON-TEAM PLAYERS, Managing Your Difficult Employees

Managing Difficult Employees Level 2 [This course: no link provided]
Includes Managing NEGATIVE PERSONALITIES, Managing TROUBLE MAKERS, Managing Your Difficult Employees

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Subject: MANAGING TRUST

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FAST TRACK course for wider learning:

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  –   Includes BITE-SIZED course content listed below

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Includes Groups vs Teams, Developing & Using Emotional Intelligence, the Four Stages of Team Development and Motivating Your Staff ... and more: click the 'see the course' button for full details.

More information

Click for more about Team Leadership & Supervisor Skills courses
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