zandax online course logo
Info, Blogs, Contact & Login

The Most Common Train the Trainer Mistakes

From the ZandaX Training & Coaching Blog

Articles to help you to become a better trainer and coach

Home  >  Blogs Home  >  Management Blog  >  Training & Coaching Articles  > 
The Most Common Train the Trainer Mistakes

The Most Common Train the Trainer Mistakes

A post from our Training & Coaching blog

      Written by Jordan James
When conducted properly, staff training programmes are valuable opportunities for employees to develop their skills. Although most businesses already offer some type of employee training for new staff, more businesses are going the custom route, creating tailored courses for their staff.

Most of this in-house training is carried out by experienced staff members. In order to train these people and make sure they can mentor their co-workers effectively, employers often opt for a Train the Trainer course.

But why is it necessary? Well, although in-house trainers may have the technical ability to teach, usually they have no actual teaching skills. This means that, in order to get the most out of this internal training, they have to be trained how to prepare and deliver the training material.

Unfortunately, however, the Train the Trainer approach isn't as perfect as we'd like it to be. Individual trainers are fallible and errors do happen from time to time. Every time we run a training session, we ask delegates to discuss some of their worst experiences on other training courses. Below are some of the most common mistakes trainers make during training, with tips on how to avoid them.

The most common trainer mistakes

Offering Generic Training

The whole point of improving employee skills is to seek a competitive advantage in any industry. It goes without saying that no two businesses are run exactly the same way. Therefore attempting to use a one-size-fits-all training template for different businesses is simply illogical. It needs to be as relevant as possible to the audience in front of the trainer, on any given day.

To avoid this:

Before the course begins, trainers should always determine the company's training needs first. One way to do this is to send participants a pre-course questionnaire a few weeks before training. This information will help the trainer know what the delegates hope to learn from the course, and create a custom programme to address these issues.

If this is not possible, as part of the start of the course, a discussion can be had about what each delegate hopes to gain and achieve out of the training. This can help not only with tailoring the content of the training itself, but even allow them to adapt and adjust who they get to help with the practical exercises.

Poor Preparation

Nothing screams "unprofessionalism" more than watching a trainer repeatedly lose their place in the slides or simply reciting from a slide instead of presenting it. When this happens, delegates start to wonder if the training they're receiving is going to be effective at all.

To avoid this:

As a trainer, make sure to prepare and proofread your content. Only use slides that support the course delivery and avoid reading them out loud.

Want Better Management Skills?

We have online courses with full 12-months' access.
RRP from $99 – limited time offer just $25.00

Talking Too Much

Some trainers get in front of the room and just seem to drone on and on and on. They talk their way through a 300-slide presentation, and ask 'any questions?' at the end.

This is no way to teach or train, and by this time most delegates just want to escape the room.

In fact, they probably wanted to escape waaaaaay before that!

To avoid this:

Firstly, a note to remember. A lecture is not the same as a training session. They may have similar end goals i.e. for the audience/attendees to leave having learnt something, but they go about things differently.

You're there to train, not to deliver a lecture.

Stick to the planned set of slides by all means, but pause at certain intervals to ask the audience questions, interact and perform exercises.

Their response (or lack of) to questions will let you know if they are following along or not.

Raised hands

Not Following Up

After a training session, most trainers rarely follow up with participants. Data from the American Society for Training and Development shows that with little follow-up, up to 90% of new skills are lost within a year. If trainers don't do this, how can they tell if their training made any difference?

To avoid this:

Trainers should schedule follow-up calls at certain intervals after training. They can even offer mini refresher courses via email or on the phone.

Now, some of the responsibility here can be laid at the feet of those organising the training. perhaps that's an internal HR person who has arranged a course for colleagues. They don't facilitate the trainer being able to contact people after the session.

But a good trainer is always going to suggest this. They may say to the person organising the training that a small follow up session is required, or micro one to one sessions to see how things are going.

If nothing has been set up for further follow up, it can't harm a trainer suggesting that something gets planned. And, even if the person arranging things decides not to go ahead, at least it wasn't the fault of the trainer's.

Treating Training as a One-off

Training shouldn't be a one-off scenario, because most business environments aren't static. New laws and guidelines are passed regularly, meaning old systems must be changed too. This means employees must be retrained at least once a year.

And even if you happened to be in an industry that experiences very little change, the fact is that people can forget things, or develop bad habits.

In fact, the development of bad habits is probably the best reason to look at ongoing training. Consider the salesperson that tries something different to what they usually try. It may be a one in a million shot, but it works, and so that salesperson then tries it every time, and its just not working.

Training can help reset things, and get the person out of the bad habit that they picked up since the last training.

To avoid this:

Understand that training is an ongoing process and it's the only way organizations will retain their employees' skills. Trainers must partner with firms to deliver regular assessments and refresher courses.

Teaching skills aren't innate and, unfortunately, the problems mentioned above are all too common. However, they can easily be avoided with adequate knowledge and preparation, which is why train the trainer courses are so important.

Want Better Management Skills?

We have online courses with full 12-months' access.
RRP from $99 – limited time offer just $25.00

Back to the Training & Coaching blog

Click the button for more Training & Coaching articles.

The ZandaX Leadership & Management blog

Click a panel for great articles on leadership & management

ZandaX Blog Contents

Want to see them all? Click to view a full list of articles in our blogs.

Online courses to boost your skills
Click a button to see more about each course
Personal Development
Microsoft Software
Leadership & Management
ZandaX online training course logo
ZandaX – Change Your Life ... Today
All content © ZandaX 2022
Close menu element
See how you score on a range of skills that are critical to your well-being and performance
Communication Skill test
Communication Skills
How Can You Communicate Better?
Would you like to see what kind of communicator you are? And how you can improve the effectiveness of your communications?
Likeability test
How Much Do People Like You?
Do you sometimes wonder just how likeable you are? And wouldn't you like to see how you can (genuinely) become more likeable?

Time Management test
Time Management
How Can You Make More Use Of Your Time?
Are you frustrated by how easily time slips away? Do you get frustrated when things don't get done just because you run out of time?
Assertiveness test
Are you Passive, Aggressive or Assertive?
Would you like to know where you fall on the behavior spectrum? Does your response to events sometimes surprise you?

Close menu element
Information & Resources
ZandaX information
Read more about us, our Privacy Policy and our Terms of Service
See how we want to help you, and how we make everything easy for everyone
Callback request
ZandaX Blogs
Articles to increase your knowledge and understanding in key areas of your life and career.
Read our blogs on Personal Development, Business Skills and Leadership & Management

Time Management test
Log In
Log in to your online dashboard
View your courses, review what you want and download your workbooks and certificates
Assertiveness test
Contact Us
An easy online form to get in touch
With options for More Information, Customer Service and Feedback

Close menu element
Learn About:
Personal Development
Leadership & Management
Sales & Presentations
Microsoft Office
Microsoft Project
Microsoft Visio

[NOTE: Mouse over the titles above,
then to visit the website pages you want,
click on the links in the right hand panel]
Our courses
We have everything covered: learn all applications at all levels!
Microsoft Excel courses
Microsoft Excel 2021 / 365
Introduction to Advanced (*NEW*)
Microsoft Excel VBA
Introduction & Intermediate
Microsoft Excel 2013 / 2016
Introduction to Professional
Microsoft Powerpoint courses
Microsoft PowerPoint 365 (2021)
Ultimate all-in-one (*NEW*)
Microsoft PowerPoint 2019
Introduction to Advanced
Microsoft PowerPoint 2013/2016
Introduction & Advanced
Microsoft Word courses
Microsoft Word 365 (2019)
Introduction & Advanced
Microsoft PowerPoint 2013/2016
Introduction & Advanced
Microsoft Access courses
Microsoft Access 365 (2019)
Introduction & Advanced
Microsoft Access 2013/2016
Introduction to Advanced
Microsoft Outlook courses
Microsoft Outlook 365 (2019)
Ultimate all-in-one (*NEW*)
Microsoft Outlook 365 (2019)
Introduction to Advanced
Microsoft Outlook 2013/2016
Microsoft Project
Enhance your project management with our two intensive but very easy-to-follow CPD certified Microsoft Project courses.
Microsoft Project courses
Microsoft Project Introduction
Get a solid foundation in Project software to create solid, resilient project plans.
You don't need prior experience with Project: just be able to use a PC with Microsoft Windows.
Microsoft Project Advanced
The Advanced course takes you to a level that will put you in complete control of your projects.
You should, of course, be fully conversant with the skills and concepts taught in the Introduction course.
Microsoft Visio
Become a Visio master with our two intensive but very easy-to-follow CPD certified Microsoft Visio courses.
Microsoft Visio courses
Microsoft Visio Introduction
Get a solid base for using Visio to create high quality, impressive diagrams.
You don't need prior experience with Visio: just be able to use a PC with Microsoft Windows.
Microsoft Visio Advanced
This course will enable you to use Visio to design graphics at the highest level.
You should, of course, be fully conversant with the skills and concepts taught in the Introduction course.
Take a look at our new Marketing section which we begin with two great books on Copywriting
... there will be more to follow, so stay tuned!
Copywriting books
Copywriting for Results
A two-book set that will give you all you need to write great copy every time.
Get the first book to learn the process, then the second to see how to apply it to all media types.
  • Copywriting for Results: Your Complete Guide
  • Copywriting for Results: Putting It Into Action
Watch This Space
We have more in the pipeline so be sure to check back soon to see what's new!
More marketing books
Take a look at our new Leadership & Management section which we begin with a superb course on Managing Teams
... there's lots more to follow, so keep in touch!
Team Leadership courses
Team Leadership & Line Management
For practical advice on managing teams for results.
Make your team successful and more positive with tons of real-world techniques that work.
  • Team Management for Line Managers & Supervisors
  • Building High Performing Teams (in production)
Watch Out For More!
We have more courses in the pipeline so check back soon to see what's new!
More team leader courses
Great, easy-to-follow courses on how to succeed in sales and presentations
Drive Your Sales to New Levels
Selling Skills course
Learn how to sell more, to more people
Deliver Presentations that Get Results
Presentation Skills course
Build and deliver great presentations
Your Keys to Success are here!
Sales Management course
Manage your team for great results
Great, easy-to-follow CPD certified courses on skills that will change your life!
Learn How to Stop Wasting Time!
Time Management course
Get more out of every day of your life ...
Boost Your Self Esteem: Be Assertive
Assertiveness course
Learn how to deal with bad behavior
Great Communications = A Happy Life!
Communication Skills course
Supercharge your communications
Improve Your Relationships
Building Relationships course
Learn how to be more likeable!
Get a Plan to Beat Your Stress
Stress Management course
Learn how to reduce & manage your stress
It's the Behavior, Not the Anger!
Anger Management course
Control anger in yourself and other people
Site Cookies
We have placed cookies on your device to help make this website better.

You can change your cookie settings in your browser. Otherwise, we'll assume you're OK to continue.

I'm fine with this