zandax online course logo
 
 
 
 
zandax 10 year anniversary
 
 
 
 
 
 
Home   >  ZandaX Blogs   >  Business Blog   > 
Customer Service Articles

The ZandaX Customer Service Blog

Articles on key business & career topics

Developing your customer service skills

Read Our Articles on Customer Service

The Top 10 Customer Service Skills That Every Employee Needs
The Top 10 Customer Service Skills That Every Employee Needs
Jordan James
Author: Jordan James
About the article
Summary
Here, we talk about the top 10 customer service skills that every employee needs and why they are crucial for an effective customer service team.
[ close ]
5 Ways to Go Above and Beyond in Customer Service
5 Ways to Go Above and Beyond in Customer Service
Jordan James
Author: Jordan James
About the article
Summary
Do you want to stand out from your competition and earn your customers' loyalty? Here are 5 ways to go above and beyond in customer service.
[ close ]
7 Creative Ideas on How to Motivate Your Customer Service Team
7 Creative Ideas on How to Motivate Your Customer Service Team
Jordan James
Author: Jordan James
About the article
Summary
Read Activia's blog article with 7 creative ideas on how to motivate your customer service team and prevent employee burnout.
[ close ]
6 Useful Tips on How to Retain Your Existing Customers
6 Useful Tips on How to Retain Your Existing Customers
Jordan James
Author: Jordan James
About the article
Summary
Find out how you can retain your existing customers (and why it's more important than finding new ones) in Activia's latest blog article.
[ close ]
6 Ways to Measure Customer Service Performance
6 Ways to Measure Customer Service Performance
Jordan James
Author: Jordan James
About the article
Summary
Performing regular quality checks is part of maintaining a good customer service system. Read about 6 ways to measure customer service performance in Activia's latest blog article.
[ close ]
7 Ways to Show Respect to Your Customers
7 Ways to Show Respect to Your Customers
Jordan James
Author: Jordan James
About the article
Summary
Activia talks about the 7 best ways to show respect to your customers and how to maintain a good relationship with them.
[ close ]
6 Tips on How to Apologise to Customers
6 Tips on How to Apologise to Customers
Jordan James
Author: Jordan James
About the article
Summary
Read Activia's top 6 tips on how to apologise to customers effectively, without offending or losing your clients.
[ close ]
The Top 5 Reasons for Poor Customer Service and How to Avoid Them
The Top 5 Reasons for Poor Customer Service and How to Avoid Them
Jordan James
Author: Jordan James
About the article
Summary
Wondering why your customer service is not good enough? Here are the top 5 reasons for poor customer service and how to avoid them.
[ close ]
4 Ways to Improve Your Company's Customer Service
4 Ways to Improve Your Company's Customer Service
Jordan James
Author: Jordan James
About the article
Summary
Want to provide excellent customer service to your clients? Here are 4 ways to improve your company's customer service.
[ close ]
4 Tips on How to Be Proactive in Customer Service
4 Tips on How to Be Proactive in Customer Service
Jordan James
Author: Jordan James
About the article
Summary
Read Activia's tips on how to be proactive (rather than reactive) in customer service and why it's crucial in today's business world.
[ close ]
Why wait for problems before doing Customer Service Training?
Why wait for problems before doing Customer Service Training?
John B
Author: John B
About the article
Summary
Activia's Customer Service training enables a company to see high returns. Investing in training that stops complaints arising will help to save money
[ close ]
 

Write for us on the ZandaX blog

We're always looking for guest contributors to increase the variety and diversity of what we present.

Click to see how you can write for us:

 

The ZandaX Business Skills blog categories

Click a panel to visit the main category pages for the blog
Career Success
Career Success
Marketing
Marketing
Presentation Skills & Public Speaking
Presentation Skills & Public Speaking
Customer Service
Customer Service
[ This category ]
Microsoft Software
Microsoft Software

ZandaX Blog Contents

Want to see them all? Click to view a full list of articles in our blogs.

 
zandax online courses logo
"ZandaX courses are such great value, and with the help and support they give, there's no better option in the market"
ZandaX LinkedIn logo
ZandaX YouTube logo
ZandaX FaceBook logo
Course Categories
 
All content © ZandaX 2024