zandax online course logo
Home
 
Info, Blogs, Contact & Login
Learn
Tests

10 Reasons Why Managers Prefer Assertive Employees

From the ZandaX Assertiveness Blog

Articles to help you be assertive and self confident

10 Reasons Why Managers Prefer Assertive Employees
A post from our Assertiveness blog

      Written by Ashley Andrews
The current-day workplace is distinctly different from what it was a decade ago. The work culture has changed and so has the attitude of the workforce. Today's professionals are highly ambitious, smart, corporate-savvy, don't think twice about working late into the night or standing up to their bosses if they need to. Though there may be some exceptions, the fact remains that many employees don't really feel the need to be subversive or adopt a "yes, boss" attitude.

This brings us to the question about whether managers prefer assertive employees. Contrary to popular belief, today's employers and recruiters are looking for certain indications of assertiveness during the interview process. But why is it such a valued trait and why do managers prefer assertive employees?

Job Interview

1. Better problem solving

At work, an assertive employee is able to address interoffice, as well as customer issues head-on. Unlike them, people who are very passive in their approach to dealing with others will face difficulties in expressing their opinions and needs, while aggressive employees are more likely to disregard the needs of those they are interacting with. Typically, this is why managers prefer employees who are able to toe the line of assertiveness and not let it evolve into aggression.

2. More effective communication

A large part of working in an organization is about teamwork and communicating well with superiors, colleagues and subordinates. Unlike others, assertive employees are able to do all these in a constructive way, and get their message across without hurting other people's feelings.

An objective manager knows that assertive people are more productive and are likely to perform better, since they have the confidence to consistently make independent decisions whenever necessary and don't have to wait for their manager's feedback all the time. They also know when they need to ask for clarification in order to perform their tasks to the required standard. They are also level-headed and can digest critique without actually withdrawing into their shells or exploding in anger, both of which can impede performance.

3. Valuable inputs

Whenever assertive employees interact with their co-workers, they are easily able to delegate assignments. They can conduct team meetings (if that's part of their job responsibility) with assurance and make positive contributions in departmental meetings as well. Assertive people are able to liaise with their colleagues both in and outside of work, and become a valuable asset to the company.

4. Better customer service

Regardless of the scale of the business or the service or product being offered, customer satisfaction becomes the cornerstone of a business. Assertive people can communicate effectively with customers, listen to their complaints, ask appropriate questions and resolve the issues they are facing. When they are unable to resolve an issue, they can politely and firmly apologise that they are unable to do any more, without hurting the other person's feelings or giving the company a bad name.

Want to Be More Assertive?

We have online courses with full 12-months' access.
RRP from $109 – limited time offer just $12



5. Less tension in the workplace

Many organizations now opt for specialised assertiveness training sessions for their employees, such as the one ZandaX provides, and smart managers know that this will benefit them (and the company) too. In most cases, workplace tension is the result of poor communication or the inability to control one's emotions, both of which can be remedied by assertiveness training.

When employees are assertive, destructive and unnecessary interpersonal tensions are significantly reduced. The fact is that assertion breeds assertion and employees are more likely to work better with assertive colleagues, rather than against them. From a manager's viewpoint, a more assertive workforce means being able to get more satisfactory outcomes from team members.

6. Increased confidence

Assertive employees are more confident about themselves, which helps them recognise and accept the strengths of the people they work with, instead of feeling threatened by them. This creates an atmosphere of healthy competition within the team. It keeps everyone on their toes, helps them improve their productivity and ensures that no one is unhappy, which makes it a win-win for the manager handling that team.

7. No fear of failure

One of the most important reasons why managers prefer assertive employees is that assertive employees aren't afraid of failures or of making mistakes. This also means that they will be more proactive at trying out new strategies at work, and will be more actively involved in the workings of the organization.

They won't step back from taking initiatives such as putting forth ideas in team meetings, or asking whether certain changes are possible in the workings of the department. This helps them climb the corporate ladder faster and benefits the organization as it keeps stagnancy at bay.

8. Less stress

When employees are no longer constantly preoccupied with losing out or upsetting others, they save themselves a great deal of nervous energy. In turn, this reduces the stress levels among co-workers, which are typically associated with proving themselves and getting results. Since they are much less concerned of what others think about them and have no fear of making mistakes, it gives them the scope to work more productively in other aspects of their jobs.

Relaxed Employee

9. More level-headed discussions

In addition to this, there are certain intangible benefits too; some of which are directly related to the managers themselves. Every manager conducts appraisal meetings for their team members. There are times when employees have to be given some unsavoury feedback, which can lead to a certain amount of tension that can impact the manager-employee working relationship.

Having to give negative feedback is tough, but it can be even more stressful to conduct these meetings with hostile employees. Since assertive people are more confident and are able to communicate and discuss issues in a more level-headed manner, it helps the manager maintain positivity in the course of appraisal meetings.

10. Honesty and integrity

It's a proven fact that employees who are more assertive are automatically perceived as being very honest and having higher levels of integrity compared to those who aren't. There are some managers who feel threatened by assertive employees, as it is also a trait of successful and effective leaders. However, smart managers will encourage employees to be assertive and vocal – after all, leadership is not about holding the reins and controlling employees by pulling back. It's about reaching organizational goals by leading, supporting, encouraging, and honing employee behaviour and creating a workplace culture where everyone's opinion is respected and every person is valued.

Want to Be More Assertive?

We have online courses with full 12-months' access.
RRP from $109 – limited time offer just $12



What do you think? Do you agree with us or could you give any other reasons why managers prefer assertive employees? Make sure to let us know in the comments below.
More Recommended Articles
Online courses to boost your skills
Click a button to see more about each course
Personal Development
Microsoft Software
 
 
online logo
ZandaX – Change Your Life ... Today
All content © ZandaX 2021
Close menu element
See how you score on a range of skills that are critical to your well-being and performance
Communication Skill test
Communication Skills
How Can You Communicate Better?
Would you like to see what kind of communicator you are? And how you can improve the effectiveness of your communications?
Likeability test
Likeability
How Much Do People Like You?
Do you sometimes wonder just how likeable you are? And wouldn't you like to see how you can (genuinely) become more likeable?


Time Management test
Time Management
How Can You Make More Use Of Your Time?
Are you frustrated by how easily time slips away? Do you get frustrated when things don't get done just because you run out of time?
Assertiveness test
Assertiveness
Are you Passive, Aggressive or Assertive?
Would you like to know where you fall on the behavior spectrum? Does your response to events sometimes surprise you?


Close menu element
Information & Resources
ZandaX information
Information
Read more about us, our Privacy Policy and our Terms of Service
See how we want to help you, and how we make everything easy for everyone
Callback request
ZandaX Blogs
Articles to increase your knowledge and understanding in key areas of your life and career.
Read our blogs on Personal Development, Business Skills and Leadership & Management


Time Management test
Log In
Log in to your online dashboard
View your courses, review what you want and download your workbooks and certificates
Assertiveness test
Contact Us
An easy online form to get in touch
With options for More Information, Customer Service and Feedback


Close menu element
Learn About:
 
Personal Development
 
Marketing
 
Microsoft Office
Microsoft Project
Microsoft Visio
 
 

[NOTE: Mouse over the titles above,
then to visit the website pages you want,
click on the links in the right hand panel]
Our courses
We have everything covered: learn all applications at all levels!   All courses are CPD certified.
Microsoft Excel courses
Microsoft Excel Introduction
Microsoft Excel Professional
Microsoft Excel Intermediate
Microsoft Excel Advanced
Microsoft Powerpoint courses
Microsoft Powerpoint Introduction
Microsoft Powerpoint Advanced
 
Microsoft Word courses
Microsoft Word Introduction
Microsoft Word Intermediate
Microsoft Word Advanced
Microsoft Powerpoint courses
Microsoft Access Introduction
Microsoft Access Intermediate
Microsoft Access Advanced
Microsoft Outlook courses
Microsoft Outlook Essentials
 
 
Microsoft Project
Enhance your project management with our two intensive but very easy-to-follow CPD certified Microsoft Project courses.
Microsoft Project courses
Microsoft Project Introduction
Get a solid foundation in Project software to create solid, resilient project plans.
You don't need prior experience with Project: just be able to use a PC with Microsoft Windows.
Microsoft Project Advanced
The Advanced course takes you to a level that will put you in complete control of your projects.
You should, of course, be fully conversant with the skills and concepts taught in the Introduction course.
Microsoft Visio
Become a Visio master with our two intensive but very easy-to-follow CPD certified Microsoft Visio courses.
Microsoft Visio courses
Microsoft Visio Introduction
Get a solid base for using Visio to create high quality, impressive diagrams.
You don't need prior experience with Visio: just be able to use a PC with Microsoft Windows.
Microsoft Visio Advanced
This course will enable you to use Visio to design graphics at the highest level.
You should, of course, be fully conversant with the skills and concepts taught in the Introduction course.
Take a look at our new Marketing section which we begin with two great books on Copywriting.
... There's lots more to follow, so stay tuned!
Copywriting books
Copywriting for Results
A two-book set that will give you all you need to write great copy every time.
Get the first book to learn the process, then the second to see how to apply it to all media types.
  • Copywriting for Results: Your Complete Guide
  • Copywriting for Results: Putting It Into Action
Watch This Space
We have more in the pipeline so be sure to check back soon to see what's new!
More marketing books
Great, easy-to-follow CPD certified courses on skills that will change your life!
Learn How to Stop Wasting Time!
Time Management course
Get more out of every day of your life ...
Boost Your Self Esteem: Be Assertive
Assertiveness course
Learn how to deal with bad behavior
Great Communications = A Happy Life!
Communication Skills course
Supercharge your communications
Improve Your Relationships
Building Relationships course
Learn how to be more likeable!
Get a Plan to Beat Your Stress
Stress Management course
Learn how to reduce & manage your stress
It's the Behavior, Not the Anger!
Anger Management course
Control anger in yourself and other people
Site Cookies
We have placed cookies on your device to help make this website better.

You can change your cookie settings in your browser. Otherwise, we'll assume you're OK to continue.

I'm fine with this