Customer Persuasion course

Course Description

How you'll benefit from the Customer Persuasion course

The Customer Isn't Always Right!

Persuading people is a key skill in customer service. Being able to influence others through persuasion helps you in many ways, and many of these can relate to your personal life too!

Even if a customer knows exactly what they want, surely it's best just to agree?

Well not really. Suppose they want a solution to a problem that's unachievable or impractical. You need to steer them on to the right path.

With good persuasion skills, you can convince your customer that there’s a better way.

This course will show you how to do this most effectively.

This Customer Persuasion skills training course, like all our courses, has been developed over many years of classroom and online delivery.   Content has been thoroughly researched and is constantly updated so it's always leading edge.   It's completely interactive and is full of practical knowledge and solutions.

Still wondering whether to do the course?
Just think about this: how much would you benefit if you had better customer persuasion skills?

About the ZandaX Customer Persuasion course

Use the Six Principles of Persuasion to Overcome Barriers

Use persuasion to boost your customer service skills

Persuasion is a skill that can be learned. Even if you feel you're "not good at it", we can show you how to get a whole lot better -- probably better than you may have expected!

Our Customer Persuasion course will teach you the 6 principles of persuasion you cant use when dealing with customers.

Then, it enables you to recognize barriers to successful persuasion so you can overcome them more easily

And you’ll learn some really useful tips that will boost your persuasive skills and help you to offer even better customer service.

And think of the benefits of better persuasion skills in your life outside work!

Watch the modules, revisit them time and again ... and have fun with improving your skills!