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Customer Persuasion
Interactive course with workbook
CYBER WEEK Deal pricing (RRP $ 50.00)
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$ 18.45 | $ 18.45 |
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$ 830.00 | $ 16.60 |
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100 |
$ 1,568.00 | $ 15.68 |
Options for your Shopping Cart
Customer Persuasion
&
Customer Empathy
CYBER WEEK Deal pricing
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$ 29.00 | $ 29.00 |
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5 |
$ 140.00 | $ 28.00 |
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10 |
$ 270.00 | $ 27.00 |
|
50 |
$ 1,300.00 | $ 26.00 |
|
100 |
$ 2,500.00 | $ 25.00 |
Options for your Shopping Cart
Interactive course with workbook
CYBER WEEK Deal pricing (RRP $ 50.00)
Click on your choice [ it can be removed or edited in the cart ]
Order Qty |
Total cost | Unit cost |
|
1 |
$ 18.45 | $ 18.45 |
|
5 |
$ 87.60 | $ 17.52 |
|
10 |
$ 169.70 | $ 16.97 |
|
50 |
$ 830.00 | $ 16.60 |
|
100 |
$ 1,568.00 | $ 15.68 |
Persuading people is a key skill in customer service. Being able to influence others through persuasion helps you in many ways, and many of these can relate to your personal life too!
Even if a customer knows exactly what they want, surely it's best just to agree?
Well not really. Suppose they want a solution to a problem that's unachievable or impractical. You need to steer them on to the right path.
With good persuasion skills, you can convince your customer that there’s a better way.
This course will show you how to do this most effectively.
[Click the side arrows or the green dots below to see more]
