More information about what you get

Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Customer Persuasion

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 65.00)

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Qty	Unit cost	Total
1	$ 23.99	$ 23.99	Select

5	$ 22.79	$ 113.95	Select

10	$ 22.07	$ 220.70	Select

50	$ 21.59	$ 1,079.50	Select

100	$ 20.39	$ 2,039.00	Select

Options for your Shopping Cart

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 65.00)

Click on your choice [ it can be removed or edited in the cart ]

Qty	Unit cost	Total
1	$ 23.99	$ 23.99	Select

5	$ 22.79	$ 113.95	Select

10	$ 22.07	$ 220.70	Select

50	$ 21.59	$ 1,079.50	Select

100	$ 20.39	$ 2,039.00	Select

Home > Service & Support > Customer Service >
Customer Persuasion

Customer Persuasion

Name: Customer Persuasion
Price: 23.99 USD

A Premier Customer Service training course from ZandaX

Your expert, effective online solution for learning customer persuasion

Just
$ 23.99

SPRING SPECIAL

Grab your 63 % discount

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What you will get

Watch on PC or mobile: no app needed
No ads to irritate and distract you!
Full of knowledge, advice and tips
Re-run the whole course, or just the topics you want, over and over
New skills, knowledge and understanding that will change your life!

Quick Summary: What You Get

★ Introduction

- Get an overview of what the course covers

★ The 6 Principles of Persuasion

- See how the six principles of persuasion work to enhance your approach

★ Barriers to Successful Persuasion

- Learn how to overcome the common barriers you can encounter

★ Tips to Being More Persuasive

- Learn effective tips that will increase your ability to persuade - and offer great service

★ Summary

- Summarize the key takeaways from the course

Full course content

Download PDF version

Course type

This course is a PARTNER course : Interactive video lessons, with lively and informative on-screen content.
It comes with a 6-month license, giving you unlimited 24/7 access for each user.

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SPRING SPECIAL ...

63% off

$ 23.99
$ 65.00

Quantity discounts available

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Course benefits

The Customer Isn't Always Right!

Persuading people is a key skill in customer service. Being able to influence others through persuasion helps you in many ways, and many of these can relate to your personal life too!

Even if a customer knows exactly what they want, surely it's best just to agree?

Well not really. Suppose they want a solution to a problem that's unachievable or impractical. You need to steer them on to the right path.

With good persuasion skills, you can convince your customer that there�s a better way.

This course will show you how to do this most effectively.