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Premiere Online Courses in Customer Service

Great online video tutorials that teach you how to provide great customer service

All you need to transform your skills and knowledge from ZandaX

Learn How to Give Great Customer Service

In today's competitive business climate, it's not enough to give good customer service, You need to give great customer service! And our training courses show you how.

Our courses cover dealing with angry customers, challenging customers and much more. We also run two comprehensive courses on customer service essentials and a comprehensive "complete" package that takes you through all you will need.

Take a look at what we offer: the courses are written by experts in the field, and present the ideas and skills you need in a positive, concise and interactive way.

We're sure we can help you to boost your performance and get happy, delighted customers as a result!

 
What you will get
  • Watch on PC or mobile: no app needed
  • No ads to irritate and distract you!
  • Full of knowledge, advice and tips
  • Re-run the whole course, or just the topics you want, over and over
  • New skills, knowledge and understanding that will change your life!

Fast track courses for Customer Service

See our SITE RELAUNCH Offer prices!
Customer Service Essentials
Customer Service Essentials
[Interactive course]
Normal price: $64.99
$23.99
Course description
Summary
Learn how to focus your customer service efforts to the greatest effect
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Customer Service Skills Complete
Customer Service Skills Complete
[Interactive course]
Normal price: $81.99
$29.99
Course description
Summary
Acquire a broad and thorough understanding that will boost your customer service skills
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Dealing With Angry Customers
Dealing With Angry Customers
[Interactive course]
Normal price: $64.99
$23.99
Course description
Summary
Defuse emotional situations by using a positive, proven process to achieve resolution
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Satisfying Challenging Customers
Satisfying Challenging Customers
[Interactive course]
Normal price: $64.99
$23.99
Course description
Summary
Be able to deal with difficult customers confidently using our 4 step process
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Mastering Complaint Handling
Mastering Complaint Handling
[Interactive course]
Normal price: $64.99
$23.99
Course description
Summary
Use a positive attitude and a process-driven approach to handling customer complaints
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Handling Common Complaints
Handling Common Complaints
[Interactive course]
Normal price: $64.99
$23.99
Course description
Summary
Apply a simple but effective process to handling the most common complaints that arise in customer service
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Customer Empathy
Customer Empathy
[Interactive course]
Normal price: $38.99
$12.99
Course description
Summary
Learn how empathy can be used to enrich customer interactions and create stronger relationships
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Customer Persuasion
Customer Persuasion
[Interactive course]
Normal price: $64.99
$23.99
Course description
Summary
Improve your persuasion skills and see benefits in all areas of your life!
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