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Customer Service Essentials
Interactive course with workbook
SPRING SPECIAL pricing (RRP $ 65.00)
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Qty |
Unit cost |
Total |
|
1 |
$ 23.99 |
$ 23.99 |
|
5 |
$ 22.79 |
$ 113.95 |
|
10 |
$ 22.07 |
$ 220.70 |
|
50 |
$ 21.59 |
$ 1,079.50 |
|
100 |
$ 20.39 |
$ 2,039.00 |
|
Options for your Shopping Cart
Interactive course with workbook
SPRING SPECIAL pricing (RRP $ 65.00)
Click on your choice [ it can be removed or edited in the cart ]
Qty |
Unit cost |
Total |
|
1 |
$ 23.99 |
$ 23.99 |
|
5 |
$ 22.79 |
$ 113.95 |
|
10 |
$ 22.07 |
$ 220.70 |
|
50 |
$ 21.59 |
$ 1,079.50 |
|
100 |
$ 20.39 |
$ 2,039.00 |
|
There's a big difference between good and outstanding customer service. And companies who don't know this are falling behind as their competitors put this knowledge into action.
The value of a customer isn't just about the purchase they've just made, or what they've bought in the past. It's what they'll do in the future that counts.
So are you falling behind?
This course helps you to evaluate the true impact of poor and good customer service on your customers and your organisation, and identify where you may need to improve.
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[Click the side arrows or the green dots below to see more]
