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All you need to transform your skills and knowledge from ZandaX
The content in our courses is direct, down-to-earth and easy to understand. We don't use jargon (or if we're teaching it, we explain it!) so it doesn't get in the way of learning.
As an existing or new manager, supervisor or team leader, you don't just need to acquire knowledge. In learning how to be a team leader, you also need to build supervisory skills around the responsibilities of a team leader, and be able to apply them to variable situations. The qualities of a good supervisor involve a wide range of subject areas, and good training will give you a real edge.
Our courses give you practical examples and exercises that bring your training to life. With the ability to return to the course again and again, you'll be able to build the lessons you learn into your daily routine -- and hit new heights of success in your team leadership role.
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FAST TRACK course for wider learning:
Effective Communication in the Workplace
Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages
Includes BITE-SIZED course content listed below
BITE-SIZED courses for speedy and targeted focus:
Using Questioning Skills to Get Results
Includes 8 Ways that Asking Questions Helps You, Open and Closed Questions
Active Listening & Understanding the Message
Includes the Five Levels of Listening, Active Listening, Understanding the Message
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FAST TRACK course for wider learning:
Setting Goals and Using Objectives & Key Results (OKRs)
Includes the Importance of Goals, the 3 Ps of Goals, SMART Goals, Stretch Goals, Objectives & Key Results (OKRs)
Includes BITE-SIZED course content listed below
BITE-SIZED courses for speedy and targeted focus:
Setting Goals the SMART Way
Includes The Importance of Setting Goals, Knowing What You Want to Accomplish, Setting Up for Success With SMART Goals
Using the Three Ps and Stretch Goals
Includes The Three Ps of Goals, Getting More With Stretch Goals
Using Objectives & Key Results (OKR)
The collaborative, sustainable way to set and manage goals for success
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FAST TRACK course for wider learning:
Time Management for Managers
Includes the Prioritization Grid, the Four Ds, Management Time Robbers, Four Great Tips, Effective Delegation
Includes BITE-SIZED course content listed below
BITE-SIZED courses for speedy and targeted focus:
Prioritization & the Four Ds
Includes How to Prioritize: The Prioritization Grid, the Four D's: Do Dump, Delay and Delegate
Management Time Robbers & Getting Organized
Includes Management Time Robbers, Four Great Tips for Getting Organized
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FAST TRACK course for wider learning:
Managing Difficult Employees
Includes how to manage deflectors, non-team players, negative personalities, trouble makers and more
Includes BITE-SIZED course content listed below
BITE-SIZED courses for speedy and targeted focus:
Managing Difficult Employees Level 1
Includes Managing DEFLECTORS, Managing NON-TEAM PLAYERS, Managing Your Difficult Employees
Managing Difficult Employees Level 2
Includes Managing NEGATIVE PERSONALITIES, Managing TROUBLE MAKERS, Managing Your Difficult Employees
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FAST TRACK course for wider learning:
Building & Managing Trust
Includes The Central Importance of Trust, 10 Ways to Build Trust, 8 Signs of a Lack of Trust, Fixing a Lack of Trust
Includes BITE-SIZED course content listed below
BITE-SIZED courses for speedy and targeted focus:
Trust & How to Build It
Includes the Central Importance of Trust, 10 Ways to Build Trust
Identifying & Fixing a Lack of Trust
Includes 8 Signs of a Lack of Trust, Fixing a Lack of Trust
Our Team Leadership courses are engaging and fun as well as extremely informative, and they're geared to maximizing your success.
When starting out as a new manager, the move from team member to team leader involves more than most people expect. And driving results further can often seem a tough call.
When you're in charge of a team, you need to combine the roles of a team leader and line manager, as well as the qualities of a good supervisor in dealing with the day to day distractions that staff bring with them. Yes, we've been there too!
So you need to lead by example, but also need to use -- and continually develop -- your skills in supervising, managing and leading the people in your team.
Our training courses show you how. The tutorials include a whole mass of useful information, along with exercises, case studies and scenarios to bring the content -- and your learning -- to life.
You have total flexibility ... you can work through all the course content so you have a thorough knowledge from start to finish. Or treat the content as your "library" - to refer to and learn as you need.
Either way, you'l find all our courses easy to watch and available 24/7 to upgrade your Team Leadership & Supervisor Skills skills.