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Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Higher-Level Conflict Resolution

Interactive course with workbook

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Interactive course with workbook

SITE RELAUNCH Offer pricing (RRP $ 48.99)

Click on your choice [ it can be removed or edited in the cart ]

Order Qty
Total cost
Unit cost
 
1
$ 11.99
$ 11.99
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$ 9.59
50
$ 401.50
$ 8.03
100
$ 599.00
$ 5.99
Home   >  Leadership & Management   >  Team Leadership & Supervisor Skills   > 
Higher-Level Conflict Resolution

Higher-Level Conflict Resolution

A Premier Team Leadership & Supervisor Skills training course from ZandaX

Quick Summary: What You Get

Higher Level Conflict Resolution
- Use a structured, proven approach to resolving conflict
Workbook Download
- Interactive Workbook & Action Plan: Get the most from your course!

Who's this course for?

Anyone with some knowledge and/or experience of managing conflict, who wants to extend their skills -- and their effectiveness.

Course requirements

There are no prior requirements, and even if you don't manage a team, you may find it useful to see how conflict can be resolved in non-work areas of your life.

We would, however recommend that you are familiar with the content of our Conflict Management Essentials course beforehand.

Course type

This course is a PREMIUM course : Our latest generation of video lessons supported by interactive on-screen content and a workbook with your Personal Action Plan.
It comes with a 12-month license, giving you unlimited 24/7 access for each user.
Note: It is a Bite-Sized part of our larger Conflict Management & Resolution course  (click to view).

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  $ 48.99
Quantity discounts available

Course benefits

Conflict Resolution: A Structured Approach

Our Higher-Level Conflict Management & Resolution course provides you with a structured approach to overcoming difficult situations -- and keeping control in the future.

After taking this course, and with a little practice, you will be able to:

  • Use the Thomas-Kilmann model to direct your approach to resolving conflict
  • Facilitate conflict resolution by working collaboratively
  • Be ready, and able, to intervene if discussions aren't going well

When you’ve finished, you’ll have a solid insight into how to manage and resolve conflict in a structured and effective way that gives sustainable results ... and a smoother operation, too.

And there's a great 31-page workbook...

Get your own flexible, results-focused downloadable workbook.

The workbook features:

  • Exercises to carry out as you go
  • Space for your own notes
  • Apply the lessons to your own life
  • The ZandaX Personal Action Plan

Course content in detail

Click a RH arrow   (
)   to reveal the lessons

01
Higher Level Conflict Resolution
7 sections
»
What You Will Learn
»
Your Objectives
»
Conflict Management: The Thomas-Kilmann Model
»
Facilitating Conflict: Working Collaboratively
»
Making an Intervention
»
Key Takeaways
»
Module Test

02
Workbook Download
»
Interactive Workbook Download

Take a look at our

Related Fast track course for this Bite-Sized course

[Includes wider-based content, as well as Introduction and Wrap Up modules]

Conflict Management & Resolution
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Normal price: $78.99
$19.99
Course description
Summary
Includes What is Conflict?, Simple Strategies for Routine Conflicts, The Thomas-Kilmann Model, Working Collaboratively, Making an Intervention
[ close ]

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