More information about what you get

Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

Options for your Shopping Cart

Difficult Employees - Dealing with Antagonists

Interactive course with workbook

SITE RELAUNCH Offer pricing (RRP $ 48.99)

Click on your choice [ it can be removed or edited in the cart ]

Order Qty
Total cost
Unit cost
 
1
$ 11.99
$ 11.99
5
$ 53.95
$ 10.79
10
$ 95.90
$ 9.59
50
$ 401.50
$ 8.03
100
$ 599.00
$ 5.99

Options for your Shopping Cart

Difficult Employees - Dealing with Antagonists
&

SITE RELAUNCH Offer pricing

Click on your choice [ it can be removed or edited in the cart ]


Order Qty
Total cost
Unit cost
 
1
$ 0.00
$ 0.00
5
$ 0.00
$ 0.00
10
$ 0.00
$ 0.00
50
$ 0.00
$ 0.00
100
$ 0.00
$ 0.00

Options for your Shopping Cart

Interactive course with workbook

SITE RELAUNCH Offer pricing (RRP $ 48.99)

Click on your choice [ it can be removed or edited in the cart ]

Order Qty
Total cost
Unit cost
 
1
$ 11.99
$ 11.99
5
$ 53.95
$ 10.79
10
$ 95.90
$ 9.59
50
$ 401.50
$ 8.03
100
$ 599.00
$ 5.99
Home   >  Leadership & Management   >  Team Leadership & Supervisor Skills   > 
Difficult Employees - Dealing with Antagonists

Difficult Employees - Dealing with Antagonists

A Premier Team Leadership & Supervisor Skills training course from ZandaX

Quick Summary: What You Get

Dealing with Antagonists
- Identify Negative Personalities and Trouble Makers, and deal with them positively
Workbook Download
- Interactive Workbook & Action Plan: Get the most from your course!

Who's this course for?

Anyone who manages -- or expects to manage -- staff, but is having problems (or anticipates them) with people who work against the team's agenda.

Course requirements

No prior knowledge or experience is needed, although some experience of managing people will assist greatly in identifying the personality types we discuss.

Course type

This course is a PREMIUM course : Our latest generation of video lessons supported by interactive on-screen content and a workbook with your Personal Action Plan.
It comes with a 12-month license, giving you unlimited 24/7 access for each user.
Note: It is a Bite-Sized part of our larger Managing Difficult Employees course  (click to view).

Grab Our
SITE RELAUNCH Offer ...

$ 11.99
  $ 48.99
Quantity discounts available

Course benefits

Our Dealing with Antagonists module goes head-to-head with the often serious difficulties created by Negative Personalities and Trouble Makers, and how to deal with these people in a positive and productive way.

After taking this course, you'll be able to:

  • Use strategies to manage NEGATIVE PERSONALITIES
  • Use strategies to manage TROUBLE MAKERS
  • Apply these strategies to problems you may have at the moment

With all this covered, you’ll be in a position to deal with some of the most frustrating and stress-inducing people a team may have.

Course content in detail

Click a RH arrow   (
)   to reveal the lessons

01
Dealing with Antagonists
7 sections
»
What You Will Learn
»
Your Objectives
»
Managing TROUBLE MAKERS
»
Managing NEGATIVE PERSONALITIES
»
Fixing Your Problems with Antagonists
»
Key Takeaways
»
Module Test

02
Workbook Download
»
Workbook Download

Take a look at our

Related Fast track course for this Bite-Sized course

[Includes wider-based content, as well as Introduction and Wrap Up modules]

Managing Difficult Employees
Managing Difficult Employees
[Interactive course]
Normal price: $78.99
$19.99
Course description
Summary
Includes Managing DEFLECTORS, Managing NON-TEAM PLAYERS, NEGATIVE PERSONALITIES, TROUBLE MAKERS, Fixing Your Problems
[ close ]

People also bought

See these SITE RELAUNCH Offer prices!
The New Manager: Making the Transition
The New Manager: Making the Transition
[Interactive course]
Normal price: $78.99
$19.99
Course description
Summary
Includes How to Start Off Right, 5 Tips for Learning the Ropes, Choosing Your Management Style
[ close ]
The New Manager: Your First Steps
The New Manager: Your First Steps
[Interactive course]
Normal price: $48.99
$11.99
Course description
Summary
Includes How Will My Role Change, How to Start Off Right, 5 Tips for Learning the Ropes Quickly
[ close ]
The New Manager: Choosing Your Management Style
The New Manager: Choosing Your Management Style
[Interactive course]
Normal price: $48.99
$11.99
Course description
Summary
Includes The 10 Main Management Styles, Which Management Style Works for You?
[ close ]
Setting Goals the SMART Way
Setting Goals the SMART Way
[Interactive course]
Normal price: $48.99
$11.99
Course description
Summary
Includes The Importance of Setting Goals, Knowing What You Want to Accomplish, Setting Up for Success With SMART Goals
[ close ]
Using the Three Ps and Stretch Goals
Using the Three Ps and Stretch Goals
[Interactive course]
Normal price: $48.99
$11.99
Course description
Summary
Includes The Three Ps of Goals, Getting More With Stretch Goals
[ close ]
Using Objectives & Key Results (OKR)
Using Objectives & Key Results (OKR)
[Interactive course]
Normal price: $48.99
$11.99
Course description
Summary
Includes simple, effective rules on how to work collaboratively to set and manage goals with sustainable long term results
[ close ]
Setting Goals and Using Objectives & Key Results (OKRs)
Setting Goals and Using Objectives & Key Results (OKRs)
[Interactive course]
Normal price: $78.99
$19.99
Course description
Summary
Includes the Importance of Goals, the 3 Ps of Goals, SMART Goals, Stretch Goals, Objectives & Key Results (OKRs)
[ close ]
Prioritization, the Four Ds and Delegation
Prioritization, the Four Ds and Delegation
[Interactive course]
Normal price: $48.99
$11.99
Course description
Summary
Includes How to Prioritize: The Prioritization Grid, the Four D's: Do Dump, Delay and Delegate
[ close ]
Management Time Robbers & Getting Organized
Management Time Robbers & Getting Organized
[Interactive course]
Normal price: $48.99
$11.99
Course description
Summary
Includes Management Time Robbers, Four Great Tips for Getting Organized
[ close ]

What learners say about ZandaX

[Click the side arrows or the green dots below to see more]

review score of 5.0
Conflict Management & Resolution
"Loved the upgrade: my friend bought the original course which was great and this is better still!"
Aisha Asghar
5.0
review score of 5.0
Creating & Leading High-Performance Teams
"I don't know how you people make things so easy to understand. SO useful. Looking at more courses."
Rodi Davani
5.0
review score of 4.5
Setting Up Your Sales Team
"If I'd only had this course years ago my job would have been so much easier!"
Laurie Sanders
4.5
review score of 5.0
Effective Communication Skills Master Class
"Such a useful course."
Steff Harris
5.0
review score of 5.0
Sales Management Explained (Master Class)
"Thank yo so much: I have learned so much and it's all explained so simply."
Kirsty Wallis
5.0
review score of 5.0
Creating & Leading High-Performance Teams
"So much in here, and I already have plans to improve my team!"
Nicki Scott
5.0
review score of 5.0
"Lots of useful tips for a business environment. Thankyou."
Fatima Osmani
5.0
review score of 4.5
Microsoft Visio 2013 Advanced
"I like is very good and very helpful"
John Ashour
4.5
review score of 5.0
Anger Management and Control
"Thanks, very informative and insightful!"
Stephen Cooper
5.0
review score of 5.0
Microsoft Excel 2013/2016 Professional
"Really useful course. Would have liked to have practice files matching with videos too."
Meena Ridge
5.0
review score of 5.0
Building & Managing Trust
"This course has helped me to deal with issues in my team. Thank you."
Will Suliman
5.0
review score of 5.0
Effective Communication Skills Master Class
"Course covers so much in a short time: highly recommended."
Kamari Musa
5.0
review score of 4.5
Microsoft Excel 2013/2016 Intermediate
"Well done. learning more"
Martin OCallaghan
4.5
review score of 5.0
Effective Communication Skills
"A really good start for self assessment on personal communication skills."
Sergiu Ungureanu
5.0
review score of 5.0
"This course is amazing. It has simplified something that has plagued me for a long time."
Reza Ahura
5.0
review score of 5.0
Microsoft Outlook 2013/2016 Essentials
"Excellent course. Everything was very usefull and with excellent timing. It was real pleasure."
Nebojša Vukov
5.0
review score of 5.0
Conflict Management & Resolution
"Learned a lot and has made the hardest part of my job much easier!"
Sammy Roberts
5.0
review score of 5.0
Microsoft Project 2013 Advanced
"The video is good, good to know how to move data back and forth from Excel to Project."
Nathan Krell
5.0
review score of 5.0
Effective Communication Skills
"Awesome! It is an easy to understand informational course. Thank you!"
JOSHUA LAU LEE THAI
5.0
review score of 5.0
Effective Communication Skills
"clear outline"
Malak
5.0
review score of 5.0
Microsoft Word 2013/2016 Advanced
"good experience"
Eyob GEBRU
5.0
review score of 5.0
Effective Communication Skills
"amazing"
Muhammad Luqman
5.0
review score of 5.0
Sales Management: Creating A Solid Foundation
"Was a great course and my expectations was met."
Hennie Hayman
5.0
review score of 5.0
Effective Communication Skills
"Very understandable"
Adeboye Mayor
5.0

Grab Our
SITE RELAUNCH Offer ...

$ 11.99
  $ 48.99
Quantity discounts available
zandax online courses logo
"ZandaX courses are such great value, and with the help and support they give, there's no better option in the market"
ZandaX LinkedIn logo
ZandaX YouTube logo
ZandaX FaceBook logo
 
All content © ZandaX 2024