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Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Conflict Management Essentials

Interactive course with workbook

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Interactive course with workbook

SITE RELAUNCH Offer pricing (RRP $ 58.99)

Click on your choice [ it can be removed or edited in the cart ]

Order Qty
Total cost
Unit cost
 
1
$ 8.99
$ 8.99
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50
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$ 6.02
100
$ 449.00
$ 4.49
Home   >  Leadership & Management   >  Team Leadership & Supervisor Skills   > 
Conflict Management Essentials

Conflict Management Essentials

A Premier Team Leadership & Supervisor Skills training course from ZandaX

Modules covered: what you will learn

Conflict Management Essentials
- Understand what creates conflict and how to resolve it
Workbook Download
- Download your workbook for the course

Who's this course for?

Our Conflict Management Essentials course has been developed to provide a solid understanding of conflict and how it arises, along with ways of dealing with it.

Course requirements

There are no prior requirements, and even if you don't manage a team, you may find it useful to see how conflicts arise and can be dealt in non-work areas of your life.

Course type

This course is a PREMIUM course : Our latest generation of video lessons supported by interactive on-screen content and a workbook with your Personal Action Plan.
It comes with a 12-month license, giving you unlimited 24/7 access for each user.
Note: It is a Bite-Sized part of our larger Conflict Management & Resolution course  (click to view).

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Course benefits

Even if your day-to-day people management skills are second to none, you'll need to deal with conflict from time to time.
So it helps enormously if we understand the types of conflict, how it arises, and have some simple strategies for resolving it.

After taking this course, you will be able to:

  • Understand what conflict is and how it manifests itself
  • Draw up some simple strategies for resolving routine conflicts
  • Set up your own five step process for conflict resolution

And there's a great 25-page workbook...

Get your own flexible, results-focused downloadable workbook.

The workbook features:

  • Exercises to carry out as you go
  • Space for your own notes
  • Apply the lessons to your own life
  • The ZandaX Personal Action Plan






Course content in detail

Click a RH arrow   (
)   to reveal the lessons

01
Conflict Management Essentials
6 lessons
»
What You Will Learn
»
What is Conflict?
»
Simple Strategies for Routine Conflicts
»
5 Steps to Conflict Resolution
»
Key Takeaways
»
Module Test

02
Workbook Download
»
Workbook Download

Take a look at our

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