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Active Listening & Understanding the Message Courses Online

More information about what you get

Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Interactive course with workbook

BLACK FRIDAY Deal pricing (RRP $ 48.99)

Click on your choice [ it can be removed or edited in the cart ]

Order Qty
Total cost
Unit cost
 
1
$ 11.99
$ 11.99
5
$ 53.95
$ 10.79
10
$ 95.90
$ 9.59
50
$ 401.50
$ 8.03
100
$ 599.00
$ 5.99
Home   >  Leadership & Management   >  Team Leadership & Supervisor Skills   > 
Active Listening & Understanding the Message

Active Listening & Understanding the Message

A Premier Team Leadership & Supervisor Skills training course from ZandaX

Quick Summary: What You Get

Active Listening & Understanding the Message
- See the value of listening, engaging and understanding - and know how to do it!
Workbook Download
- Interactive Workbook & Action Plan: Get the most from your course!

Who's this course for?

Our Active Listening & Understanding the Message course has been developed for anyone who recognizes the need to listen - and fully understand what is being said - and how to use best practice to get great results.

Course requirements

This is a self-contained course written and delivered in easy-to-understand terms: there is no need for prior knowledge or experience.

Course type

This course is a PREMIUM course : Our latest generation of video lessons supported by interactive on-screen content and a workbook with your Personal Action Plan.
It comes with a 12-month license, giving you unlimited 24/7 access for each user.
Note: It is a Bite-Sized part of our larger Effective Workplace Communication course  (click to view).

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  $ 48.99
Quantity discounts available

Course benefits

Learn How to Listen - and Understand!

If you think that listening just means politely paying attention and nodding appropriately, then get ready to think again!
In fact, there are levels of listening that range from the utterly awful, which can be annoying or even insulting, to the super-productive, where conversation is mutually beneficial and pleasurable. And by using the final level -- Active Listening -- your conversations will be productive, enjoyable and fulfilling.

We also deal with an under-rated, and often ignored, step in the process, which is how to make sure that everyone actually understands what's being said!

After taking this course, and with a little practice, you'll be able to:

  • Recognize and avoid bad practice when listening
  • Use Active Listening to make your conversations positive and motivational
  • Make sure that all parties fully understand messages

With these subjects covered, you'll have a great insight into how -- by simply listening properly and confirming what people mean -- you can make your communications more effective and satisfying.

And there's a great 27-page workbook...

Get your own flexible, results-focused downloadable workbook.

The workbook features:

  • Exercises to carry out as you go
  • Space for your own notes
  • Apply the lessons to your own life
  • The ZandaX Personal Action Plan

Course content in detail

Click a RH arrow   (
)   to reveal the lessons

01
Active Listening & Understanding the Message
6 sections
»
What You Will Learn
»
Your Objectives
»
Active Listening: What It Is and How to Do It
»
Understanding the Message
»
Key Takeaways
»
Module Test

02
Workbook Download

Take a look at our

Related Fast track course for this Bite-Sized course

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Normal price: $78.99
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Summary
Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages
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What learners say about ZandaX

[Click the side arrows or the green dots below to see more]

review score of 4.5
Effective Workplace Communication
"I cant wait to put the lessons into practice!"
Yosef Perkins
4.5
review score of 5.0
Effective Workplace Communication
"Even as an experienced manager, I was surprised at how much I learnt"
Thomas Castillo
5.0
review score of 5.0
Effective Workplace Communication
"the course is very helpful for anyone who wants to learn alot in a short time."
Isla Hull
5.0
review score of 5.0
Effective Workplace Communication
"This course is a game-changer for my career."
Jack Bradshaw
5.0
review score of 4.5
Effective Workplace Communication
"So much content from start to finish, and much directly relevant to managers"
Etta Cantrell
4.5
review score of 5.0
Effective Workplace Communication
"Lots of useful tips for a business environment. Thankyou."
Fatima Osmani
5.0

Grab Our
BLACK FRIDAY Deal ...

$ 11.99
  $ 48.99
Quantity discounts available
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