Options for your Shopping Cart
Satisfying Challenging Customers
Interactive course with workbook
CYBER WEEK Deal pricing (RRP $ 50.00)
Click on your choice [ it can be removed or edited in the cart ]
Order Qty |
Total cost | Unit cost |
|
1 |
$ 18.45 | $ 18.45 |
|
5 |
$ 87.60 | $ 17.52 |
|
10 |
$ 169.70 | $ 16.97 |
|
50 |
$ 830.00 | $ 16.60 |
|
100 |
$ 1,568.00 | $ 15.68 |
Options for your Shopping Cart
Satisfying Challenging Customers
&
Dealing With Angry Customers
CYBER WEEK Deal pricing
Click on your choice [ it can be removed or edited in the cart ]
Order Qty |
Total cost | Unit cost |
|
1 |
$ 37.00 | $ 37.00 |
|
5 |
$ 180.00 | $ 36.00 |
|
10 |
$ 340.00 | $ 34.00 |
|
50 |
$ 1,700.00 | $ 34.00 |
|
100 |
$ 3,200.00 | $ 32.00 |
Options for your Shopping Cart
Interactive course with workbook
CYBER WEEK Deal pricing (RRP $ 50.00)
Click on your choice [ it can be removed or edited in the cart ]
Order Qty |
Total cost | Unit cost |
|
1 |
$ 18.45 | $ 18.45 |
|
5 |
$ 87.60 | $ 17.52 |
|
10 |
$ 169.70 | $ 16.97 |
|
50 |
$ 830.00 | $ 16.60 |
|
100 |
$ 1,568.00 | $ 15.68 |
As every customer service team member knows, every customer is different!
And some customers are challenging, invariably because they always seem to be unsatisfied despite your best efforts.
Our Satisfying Challenging Customers course shows you common situations that involve challenging customers, and how to use a friendly, calm and professional approach to overcome the difficulties they create.
The course will enable you to decide on the best course of action so that customers you deal with are handled professionally, competently -- and often very satisfied!
[Click the side arrows or the green dots below to see more]
