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Handling Common Complaints
Interactive course with workbook
CYBER WEEK Deal pricing (RRP $ 50.00)
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Handling Common Complaints
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Mastering Complaint Handling
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$ 37.00 | $ 37.00 |
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$ 340.00 | $ 34.00 |
|
50 |
$ 1,700.00 | $ 34.00 |
|
100 |
$ 3,200.00 | $ 32.00 |
Options for your Shopping Cart
Interactive course with workbook
CYBER WEEK Deal pricing (RRP $ 50.00)
Click on your choice [ it can be removed or edited in the cart ]
Order Qty |
Total cost | Unit cost |
|
1 |
$ 18.45 | $ 18.45 |
|
5 |
$ 87.60 | $ 17.52 |
|
10 |
$ 169.70 | $ 16.97 |
|
50 |
$ 830.00 | $ 16.60 |
|
100 |
$ 1,568.00 | $ 15.68 |
Like it or not, dealing with complaints is a big part of business life. And providing great customer service is the only viable route to take.
This means that you need to know how to deal with complaints in a way that doesn't just solve problems, it creates happy customers.
Our Handling Common Complaints course provides guidance on the types of customer complaints you'll see often, and how best to deal with them.
We show you how complaints give you the opportunity to show off just how good your customer-service skills are, and keep your customers smiling.
By the end of this course, you have the tools to turn disgruntled complainers into loyal customers for life!
[Click the side arrows or the green dots below to see more]
