More information about what you get

Video course

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Mastering Complaint Handling

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 65.00)

Click on your choice [ it can be removed or edited in the cart ]

Qty	Unit cost	Total
1	$ 23.99	$ 23.99	Select

5	$ 22.79	$ 113.95	Select

10	$ 22.07	$ 220.70	Select

50	$ 21.59	$ 1,079.50	Select

100	$ 20.39	$ 2,039.00	Select

Options for your Shopping Cart

Interactive course with workbook

SPRING SPECIAL pricing (RRP $ 65.00)

Click on your choice [ it can be removed or edited in the cart ]

Qty	Unit cost	Total
1	$ 23.99	$ 23.99	Select

5	$ 22.79	$ 113.95	Select

10	$ 22.07	$ 220.70	Select

50	$ 21.59	$ 1,079.50	Select

100	$ 20.39	$ 2,039.00	Select

Home > Service & Support > Customer Service >
Mastering Complaint Handling

Mastering Complaint Handling

Name: Mastering Complaint Handling
Price: 23.99 USD

A Premier Customer Service training course from ZandaX

Your expert, effective online solution for learning mastering complaint handling

Just
$ 23.99

SPRING SPECIAL

Grab your 63 % discount

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What you will get

Watch on PC or mobile: no app needed
No ads to irritate and distract you!
Full of knowledge, advice and tips
Re-run the whole course, or just the topics you want, over and over
New skills, knowledge and understanding that will change your life!

Quick Summary: What You Get

★ Developing & Using a Positive Attitude

- Learn how to develop a structured and positive mindset for dealing with complaints

★ The 6-Step Process for Successful Resolution

- Use a proven six step process, and know how to combat setbacks

Full course content

Download PDF version

Course type

This course is a PARTNER course : Interactive video lessons, with lively and informative on-screen content.
It comes with a 6-month license, giving you unlimited 24/7 access for each user.

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SPRING SPECIAL ...

63% off

$ 23.99
$ 65.00

Quantity discounts available

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Course benefits

Turn Customer Complaints into Opportunities

Can you turn a complaint into an opportunity for more business?
Or does every complaint signal the likelihod of (another) lost customer?

In this course, you'll discover how to develop a positive attitude to complaint handling, with the confidence of using a simple and effective process that works.

This course will show you how to avoid the pitfalls that delay problem resolution, and how to look for the opportunities that exist to create customer loyalty from difficult situations.