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You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.

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Telephone, Writing & the Basics of Social Media

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Interactive course with workbook

SITE RELAUNCH Offer pricing (RRP $ 98.99)

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Order Qty
Total cost
Unit cost
 
1
$ 12.99
$ 12.99
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50
$ 435.00
$ 8.70
100
$ 649.00
$ 6.49
Home   >  Personal Development   >  Communication Skills   > 
Telephone, Writing & the Basics of Social Media

Telephone, Writing & the Basics of Social Media

A Premier Communication Skills training course from ZandaX

Modules covered: what you will learn

About the Course
- Get an overview of what the course covers
Telephone Communication
- Become a more powerful telephone communicator
Written Communication & Social Media Basics
- Boost your effectiveness in writing, and on social media
Course Wrap Up
- Have a quick review, with key takeaways, of what you have learned

Who's this course for?

Anyone who wants to improve communication skills on the telephone, in writing and to understand the basics of creating a social media profile, whether for themselves or their staff, with tools that can be used at work, home or in social situations.

Course requirements

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to learn how to communicate better on the telephone, in writing and on social media.

Course type

This course is a PREMIUM course : Our latest generation of video lessons supported by interactive on-screen content, a workbook with your Personal Action Plan and an end-course skills test.
It comes with a 12-month license, giving you unlimited 24/7 access for each user.

Telephone, Writing & the Basics of Social Media

Watch the video to learn about our Telephone, Writing & Basics of Social Media course

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  $ 98.99
Quantity discounts available

Course benefits

Boost Your Skills on the Telephone, in Writing and on Social Media

Our Telephone And Written Communications course will show you how to use a simple and structured approach to get the most from the telephone, write more effectively and set up a best practice social media profile.

After taking this course, you will be able to:

  • Understand the advantages, and disadvantages, of using the telephone
  • Stay in control of telephone calls
  • Use proven methods of overcoming challenges on the telephone
  • Use the right words in written communication
  • Employ a Three Stage Structure in everything you write
  • Maximize the effect of your writing
  • Set up and manage an effective social media profile

And with all this covered, you'll be able to make your telephone and written communications as effective as they can be -- and reap the rewards this brings.

And there's a great 39-page workbook...

Get your own flexible, results-focused downloadable workbook.

The workbook features:

  • Exercises to carry out as you go
  • Space for your own notes
  • Apply the lessons to your own life
  • The ZandaX Personal Action Plan






Course content in detail

Click a RH arrow   (
)   to reveal the lessons

01
About the Course
4 lessons
»
What's in the Course?
»
Learning Objectives
»
Your Objectives
»
Workbook Download

02
Telephone Communication
3 lessons
»
Telephone Communication: Good & Bad
»
Better Telephone Communication
»
Overcoming Challenges on the Phone

03
Written Communication & Social Media Basics
4 lessons
»
Using the Right Words in Your Writing
»
Writing Structure and Quick Tips
»
Writing for Maximum Effect
»
Best Practice Basics for Social Media

04
Course Wrap Up
»
Course Summary

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