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What's the Difference Between the Package Options?

Fast Track option

You'll learn using an easy-to-follow video which you can pause, re-run and revisit as often as you like.
Courses are often around two hours in length, but they're split into modules, and each has several topics. You can choose which module (or topic) to review at any time.
This option is for you if you want thorough coverage of the subject but have limited time at your disposal.

Development option

This is the most popular option because it includes the video, PLUS a comprehensive workbook, with your own Development Plan.
It allows you to engage fully with the course and get the most out of it: you will deepen your study enormously by choosing this option.
This option is for you if you're serious about your development and don't need a CPD certificate.

Diploma option

This includes the Fast Track video course, PLUS a CPD certificate.
It's ideal for people who want to learn the subject to an adequate level and achieve a CPD certificate but don't need to go further.
This option is for you if you need a CPD certificate as part of your professional development, or you'd like one to put with your CV.

Professional option

Here's where you get everything: the video course, PLUS a comprehensive workbook, with your own Development Plan, PLUS a CPD certificate.
So you win both ways: a great opportunity to really learn, and an internationally recognised certificate.
This option is for you if you're serious about your development, and you'd also like to show proof that you have invested in the skills.

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Fast Track option multi-pack
Multi-pack: two Fast Track courses (videos only)
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Development Plan option multi-pack
Multi-pack: two Development Plan courses (videos & workbooks)
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Diploma option multi-pack
Multi-pack: two Diploma courses (videos & CPD certificate)
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Professional option multi-pack
Multi-pack: two Professional courses (videos & workbooks & CPD certificate)
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Add this package to your cart:

Communication Skills & Assertiveness


Fast Track option multi-pack
Multi-pack: two Fast Track courses (videos only)
    $14.00     $139.00

Development Plan option multi-pack
Multi-pack: two Development Plan courses (videos & workbooks)
    $18.00     $179.00

Diploma option multi-pack
Multi-pack: two Diploma courses (videos & CPD certificate)
    $20.00     $199.00

Professional option multi-pack
Multi-pack: two Professional courses (videos & workbooks & CPD certificate)
    $22.00     $219.00

Communication Skills & Assertiveness

TWIN pack: Effective Communication Your Way

Premier courses in one package

Save money with ZandaX multi-course packs

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Communication Skills & Assertiveness

Courses included in the Communication Skills & Assertiveness package

Effective Communication Skills

Learn how communication is the key to understanding and being productive. Learn how to listen properly and to take things from there.

Using Assertiveness to Boost Your Self Esteem

Learn about behavior types and how to deal with them. Improve your self esteem and confidence and get more control of your life.

Course requirements

There are no pre-course requirements: whether you're new to training or have attended courses before, you'll find our style of presenting the subject matter to be engaging, useful and easy to retain.

CPD accredited package

CPD accredited package
This course is CPD accredited, which means that not only has it been rigorously assessed in terms of content and quality by the CPD, but you have options to get your own official CPD certificate.

Who's this course for?

Anyone who wants to be a better communicator and know how to deal assertively with other people, simply and without difficulty.

Description

How you'll benefit from the Communication Skills & Assertiveness package

Learn how to communicate, and to do so assertively so that your needs are fulfilled too. See how to get the most from communication as a two-way process, and in a way that you use assertive behaviour to get outcomes where everyone wins.

The courses in this package, like all our courses, have been developed over many years of classroom and online delivery.   Content has been thoroughly researched and is constantly updated so it's always leading edge.   Course content is completely interactive, with exercises, case studies and mini-tests. You'll find it full of practical knowledge and solutions that you can apply to your life.

Still wondering whether to do the course?
Just think of it this way: how much would you benefit if you had better Communication Skills & Assertiveness skills?

About the ZandaX Communication Skills & Assertiveness package

This great two-course pack will show you how to communicate effectively, and make sure you preserve your own needs in a confident but non-aggressive way.

All ZandaX content has been developed over many years in the classroom, online and in the real world. It's delivered in easy-to-follow videos which you can revisit, to review and reinforce your skills, as often as you like.

Watch the modules, revisit them time and again, in any order. Use it as your reference library ... and have fun with improving your skills!

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Grab Our Summer Offer ...

$14.00   $139.00   90% off

Recent reviews for our Communication Skills & Assertiveness courses

review score of 5.0
Effective Communication Skills
This course has been very helpful in the way i will speak to different audiences
Ron Cossette
5.0
review score of 5.0
Using Assertiveness to Boost Your Self Esteem
Great course!
Kinga Bekesi
5.0
review score of 4.0
Effective Communication Skills
Very informative can understand easily
Stephen A
4.0
review score of 5.0
Effective Communication Skills
It covers in detail subjects that I thought I knew well, but breaking it down in pieces is very helpful!
Tami Mitchell
5.0
review score of 5.0
Effective Communication Skills
Found this course interesting and it has given me key skills to adopt in my life.
Chenaye Hendricks-McCalla
5.0
review score of 5.0
Using Assertiveness to Boost Your Self Esteem
Very useful and helpful course. The topics are clear and concise
Chloe Hamill
5.0
review score of 4.0
Effective Communication Skills
A very good course!
Peter Sevant
4.0
review score of 5.0
Effective Communication Skills
Clear, easy to follow and informative
Ceris Luckham
5.0
review score of 5.0
Effective Communication Skills
I have learnt alot whilst doing this course, so much I am now about to do another course!
Sarah Hammond
5.0
review score of 5.0
Effective Communication Skills
Very informative, it has definitely given me an understanding of communication and how it will benefit me in work and life.
Sarah Hammond
5.0

Student feedback scores

4.5
5
53%
4
43%
3
2%
2
1%
1
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Here are the courses you get with the Communication Skills & Assertiveness package

Effective Communication Skills

Efficient Communication Creates a Happy Life!

How Communication Works
★ What are Good Commmunication Skills?  ★ The Dynamics of Communication  ★ Communication is a Two Way Street  ★ The Four-Step Cycle of Communication  ★ The 6 Cs of Communication  ★ Five Communication Styles  ★ Identifying and Adjusting your Communication Style  ★ Influence or Persuade? 
Face-to-Face Communication
★ The Three Components of Communication  ★ Body Language and Non-Verbal Messages  ★ Using the Right Words  ★ On the Front Foot: Being Positive  ★ Getting Your Appearance Right  ★ First Impressions 
Telephone Communication
★ Advantages of Telephone Communication  ★ Factors of Voice  ★ Disadvantages of Telephone Communication  ★ Improving Telephone Communication  ★ Overcoming the Challenges of Telephone Communication 
Written Communication
★ The Power of Words  ★ Right First Time  ★ Keep it Concise  ★ Address Your Target  ★ Keep it Simple  ★ Your Three Stage Structure  ★ Quick Tips for Types of Messages 
Questioning and Listening Skills
★ Verbal Communication Skills  ★ How Asking Question Helps You  ★ Open and Closed Questions  ★ The Funnel  ★ The Five Levels of Listening  ★ Active Listening  ★ Non-Verbal Signs of Active Listening  ★ Verbal Signs of Active Listening  ★ Wrap Up: Beating Information Overload 
How to be an Effective Communicator
★ The Wheel of Communication  ★ Getting your Self-Image Right  ★ Is your Self Image Correct?  ★ How to Find Out What Others Think About You  ★ Asking for Feedback  ★ Your History - Experiences  ★ Your Preconceptions - Stereotyping  ★ Prejudices  ★ Dismantling Your Assumptions  ★ Your Level of Understanding 
Overcoming Communication Problems
★ Why Communication Goes Wrong  ★ Overcoming Barriers to Communication  ★ Dealing With Opposition  ★ Dealing With Conflict  ★ Delivering Difficult Messages  ★ Four Tips for Delivering Difficult Messages 
Getting Better Outcomes
★ Getting Better Outcomes  ★ Intimidation: Good and Bad  ★ The Effect of Location  ★ Timing: What's Best for Them  ★ Best Practices For Communicating Effectively 

Using Assertiveness to Boost Your Self Esteem

Increase Your Confidence: Learn How to Deal With Bad Behavior

Good and Bad Behavior Types
★ The Benefits of Assertiveness  ★ Passive Behavior  ★ Aggressive Behavior  ★ Understanding Different Behavior Types  ★ Passive-Aggressive Behavior  ★ Assertive Behavior 
Recognizing and Dealing with Bad Behavior
★ Recognizing and Dealing with Passive Behavior  ★ Recognizing and Dealing with Aggressive Behavior  ★ The LEEP Model for Handling Aggression  ★ Recognizing and Dealing with Passive-Aggressive Behavior 
Assertiveness and You - An Honest Look at Yourself
★ Self Reflection  ★ How You Think Others Perceive You  ★ Faulty Assumptions  ★ How Being Assertive Will Help You 
Your Inner Voice: Being More Confident
★ Your Inner Voice: What Does it Say?  ★ Reprogramming Your Inner Voice  ★ The Power of Positive Thought  ★ Success Generates Success 
Assertive Body Language
★ Body Language as Part of Communication  ★ Making Sense of Body Language  ★ The Nature of Assertive Body Language  ★ Demonstrating Assertive Body Language 
Three Steps to Being Assertive
★ Guidelines for Assertive Language  ★ The Three Step Approach to Being Assertive 
Proven Assertiveness Techniques
★ The Reflecting/Playback Technique  ★ Fogging  ★ Broken Record / Stuck Record  ★ Positive and Negative Enquiry  ★ Asking for More Time  ★ Explaining the Consequences  ★ Self-Disclosure  ★ The Power of Silence  ★ What If?  ★ What do You Think?  ★ What Would You Do in My Shoes? 
Putting Assertiveness into Action
★ Assertive Negotiating  ★ Win-Win Outcomes  ★ Saying "No" Nicely  ★ Making Requests Assertively  ★ Putting Assertiveness Into Action 

Grab Our Summer Offer ...

$14.00   $139.00   90% off

Save money with multi-course packages

Assertiveness & Building Relationships

TWIN pack: The Way to Productive Relationships

There are no pre-course requirements: whether you're new to training or have attended courses before, you'll find our style of presenting the subject matter to be engaging, useful and easy to retain.

Communication & Building Relationships

TWIN pack: People Skills to Boost Your Life

There are no pre-course requirements: whether you're new to training or have attended courses before, you'll find our style of presenting the subject matter to be engaging, useful and easy to retain.

Stress & Anger Management

TWIN pack: The De-Stress Package

There are no pre-course requirements: whether you're new to training or have attended courses before, you'll find our style of presenting the subject matter to be engaging, useful and easy to retain.

Assertiveness & Time Management

TWIN pack: Assertiveness & Time Management

There are no pre-course requirements: whether you're new to training or have attended courses before, you'll find our style of presenting the subject matter to be engaging, useful and easy to retain.

Soft Skills: 3-course TRIPLE Pack

Assertiveness, Communication Skills & Building Relationships

There are no pre-course requirements: whether you're new to it all, or have attended classes before, our People Skills Pack will increase your skills and understanding of subjects that are essential in a world where it's increasingly important to be able to interact successfully with others.

Soft Skills

4 courses: Assertiveness, Communication, Relationships & Time Management

There are no pre-course requirements: whether you're new to it all, or have attended classes before, this Multi Pack will be invaluable in increasing your skills and understanding of subjects that are essential in today's hectic world.

Personal Development

6 courses: Assertiveness, Communication, Relationships, Time Management, Stress & Anger

There are no pre-course requirements: whether you're new to it all, or have attended classes before, this Ultra Pack will be invaluable in increasing your skills and understanding of subjects that are essential in today's hectic and demanding world.

More information

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