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Interactive course with workbook

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.
You also get interactive content PLUS a comprehensive workbook, with your personalized Development Plan.
This combination of videos and interactive content will enable you to get a deep understanding of the subject.

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Managing Difficult Employees

Interactive course with workbook

SPRING SALE pricing (RRP $ 69.00)

Click on your choice [ it can be removed or edited in the cart ]

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Total cost
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1
$ 16.92
$ 16.92
5
$ 76.10
$ 15.22
10
$ 135.30
$ 13.53
50
$ 566.50
$ 11.33
100
$ 846.00
$ 8.46

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Managing Difficult Employees
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Building & Managing Trust

SPRING SALE pricing

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1
$ 38.92
$ 38.92
5
$ 176.10
$ 35.22
10
$ 315.30
$ 31.53
50
$ 1,316.50
$ 26.33
100
$ 1,946.00
$ 19.46

Options for your Shopping Cart

Interactive course with workbook

SPRING SALE pricing (RRP $ 0.00)

Click on your choice [ it can be removed or edited in the cart ]

Order Qty
Total cost
Unit cost
 
1
$ 16.92
$ 16.92
5
$ 76.10
$ 15.22
10
$ 135.30
$ 13.53
50
$ 566.50
$ 11.33
100
$ 846.00
$ 8.46

Managing Difficult Employees course

A premier Managing Difficult Employees training course from ZandaX

Modules covered in this course:
About the Course
Managing Difficult Employees
Course Wrap Up

Home  >  Leadership & Management  >  Team Leadership & Supervisor Skills  > 
Managing Difficult Employees

What you'll learn

About the Course
  ★  Summary of course objectives, and yours too
Managing Difficult Employees
  ★  Learn how to manage difficult employees positively and productively
Course Wrap Up
  ★  Summary and wrap up of what you've learned

LAUNCH OFFER: How about a free lesson?

This course is one of our latest fourth generation of courses, featuring video lessons with human presenters, and interactive on-screen content and exercises.
And we believe it's up there with the best, so we're currently offering a FREE LESSON from the course so you can see for yourself!
It's a FULL LESSON from the course, titled Managing Difficult Employees - Managing Deflectors
See how to manage Deflectors - that's people who don't share your ideas of team effort, and whose lack of dedication can only sap the strength of your team

Course type

This course is a PREMIUM course : Our latest generation of video lessons supported by interactive on-screen content, a workbook with your Personal Action Plan and an end-course skills test.

Course requirements

There are no prior requirements, and even if you don't manage a team, you may enjoy seeing how difficult employees affect a team -- and how to deal with them.

Who's this course for?

If you manage a team, you will encounter difficult employees along the way, some of whom can leave you lost for ideas. So if you want to solve a current problem, or gear up to be able to deal with problem people in the future, then this course is for you!

Here's a 2-minute course overview

See why you need the course, and what's covered
Click the video to take a look

Course Description

How you'll benefit from the Managing Difficult Employees course

Dealing With Difficult Employees Needs a Plan!

Most employees are absolutely fine, and some are great!
But there's often a small contingent who cause more trouble than the rest combined, and who present problems because their actions are often minor, or "under the radar" -- but their effect is negative, long term ... and destabilizing.

This course has been created to solve this problem!
It's written by people with many years of experience in handling these situations, and every one of our many scenarios has solutions that have been used -- with success -- in real life.

It's also deliberately structured so that you can use it to address the difficult people you need to deal with right now,

And of course, you can use its lessons as a permanent guide to managing difficult people for many years to come!

This Managing Difficult Employees skills training course, like all our courses, has been developed over many years of classroom and online delivery.   Content has been thoroughly researched and is constantly updated so it's always leading edge.   It's completely interactive and is full of practical knowledge and solutions.

Still wondering whether to do the course?
Just think about this: how much would you benefit if you had better managing difficult employees skills?

About the ZandaX Managing Difficult Employees course

Learn How to Deal With Difficult Employees

Learn positive ways to manage the difficult members in your team

This course has been designed to help anyone who manages staff to deal with the difficult employees that make life more difficult than necessary, and in a positive and productive way.

First we show you the most common types of Deflectors - that's people who don't share your ideas of team effort, and whose lack of dedication can only sap the strength of your team.

Then we move on to Non-Team Players. These people may contribute, but they also have their own personal agendas.

Next, it's Negative Personalities: how to prevent the different types of these people from dragging down your team's morale.

Finally, it's Trouble Makers. Here, we don't mean the types of outright rebels who can be dealt with through a disciplinary process, but the more insidious type, who work away from your gaze and sow discontent and disorder. They can often be beaten quite easily!

You should find many ideas in this course to help you, now and in the future, to take situations that often feel frustrating and turn them into positive outcomes.

Watch the modules, revisit them time and again ... and have fun with improving your skills!

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Grab Our SPRING SALE ...

$ 16.92   $ 69.00   75% off
[Further quantity discounts available]

Course content for Managing Difficult Employees

NOTE: Click on [ + / - ] to expand/hide the content of each module
1
1 - About the Course
[ + / - ]
» What's in the Course?
» Learning Objectives
» Your Objectives
» Workbook Download
2
2 - Managing Difficult Employees
[ + / - ]
» Why are People Difficult?
» Managing DEFLECTORS
» Managing NON-TEAM PLAYERS
» Managing NEGATIVE PERSONALITIES
» Managing TROUBLE MAKERS
» Solving Your Problems
3
3 - Course Wrap Up
[ + / - ]
» Course Summary

And there's a great 34-page workbook...

How about fulfilling your maximum potential?

Choose the Development course option and get your own great, results-focused downloadable workbook.

[ Click for details of the course options available ]

The workbook features:

  • Summary notes of the course to refer to as you go
  • Space for your own notes alongside the summaries
  • Apply the lessons in each module to your own situation and needs
  • A unique ZandaX Personal Action Plan
  • Four structured Follow Up Sessions for you to monitor and manage your development
  • A final Review Session for you to see just how far you have come!

Courses Frequently Bought Together

These courses are frequently purchased together.
Add them both to your cart now to get EVEN MORE benefit from your training!
Course for Managing Difficult Employees
MANAGING DIFFICULT EMPLOYEES
Includes how to manage deflectors, non-team players, negative personalities, trouble makers and more
... and more
(This Course)
FROM $ 16.92   $69.00
Course for Building & Managing Trust
BUILDING & MANAGING TRUST
Includes The Central Importance of Trust, 10 Ways to Build Trust, 8 Signs of a Lack of Trust, Fixing a Lack of Trust
... and more
FROM $ 22.00   $69.00
Both courses
BOTH COURSES
Full price: $ 138.00
Offer price: $ 38.92
[Further quantity
discounts available]

Grab Our SPRING SALE ...

$ 16.92   $ 69.00   75% off
[Further quantity discounts available]
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Subject: COMMUNICATION SKILLS

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

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BITE-SIZED courses for speedy and targeted focus:

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  –   Includes BITE-SIZED course content listed below

BITE-SIZED courses for speedy and targeted focus:

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Managing Difficult Employees courses

Subject: MANAGING DIFFICULT EMPLOYEES

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

Managing Difficult Employees [This course: no link provided]
Includes how to manage deflectors, non-team players, negative personalities, trouble makers and more
  –   Includes BITE-SIZED course content listed below

BITE-SIZED courses for speedy and targeted focus:

Managing Difficult Employees Level 1
Includes Managing DEFLECTORS, Managing NON-TEAM PLAYERS, Managing Your Difficult Employees

Managing Difficult Employees Level 2
Includes Managing NEGATIVE PERSONALITIES, Managing TROUBLE MAKERS, Managing Your Difficult Employees

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Subject: MANAGING TRUST

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

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Includes The Central Importance of Trust, 10 Ways to Build Trust, 8 Signs of a Lack of Trust, Fixing a Lack of Trust
  –   Includes BITE-SIZED course content listed below

BITE-SIZED courses for speedy and targeted focus:

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Includes the Central Importance of Trust, 10 Ways to Build Trust

Identifying & Fixing a Lack of Trust
Includes 8 Signs of a Lack of Trust, Fixing a Lack of Trust

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Build Your Team for Sustainable Results

Includes Groups vs Teams, Developing & Using Emotional Intelligence, the Four Stages of Team Development and Motivating Your Staff ... and more: click the 'see the course' button for full details.

More information

Click for more about Team Leadership & Supervisor Skills courses
Click for more about Leadership & Management courses
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