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What's the Difference Between the Course Options?

Video option

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
Courses are arranged into one or more modules, each with several lessons. You can choose which module (or lesson) to review at any time.
This option is for you if you want thorough coverage of the subject but have limited time or resources at your disposal.

Interactive option

This is the most popular option because it includes the video, along with interactive content PLUS a comprehensive workbook, with your personalized Development Plan.
It allows you to engage fully with the course and get the most out of it: you will deepen your study enormously by choosing this option.
This option is for you if you're serious about your development.

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People Skills for Team Managers & Leaders

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Fast Track option
Fully interactive course
Development Plan option
Interactive course PLUS Workbook & Action Plan

Add both to your Shopping Cart

People Skills for Team Managers & Leaders
Fundamental Skills for New Managers & Team Leaders

Fast Track option
Fully interactive course
    17.52     $98.00

Development Plan option
Interactive course PLUS Workbook & Action Plan
    20.45     $118.00

Add this package to your cart:

People Skills for Team Managers & Leaders course

A premier Team Management training course from ZandaX

Modules covered in this course:
About the Course
Setting SMART Goals
Building & Managing Trust
Assertiveness and Managing Anger
Managing Conflict & Difficult People
Next Steps

Home  >  Leadership & Management  >  Team Leadership & Supervisor Skills  > 
People Skills for Team Managers & Leaders

What you'll learn

About the Course
  ★  Summary of course objectives, and yours too
Setting SMART Goals
  ★  Use SMART methodology to set goals that help you succeed
Building & Managing Trust
  ★  Build trust with your team to boost their engagement
Assertiveness and Managing Anger
  ★  Use assertive behaviour and deal with anger
Managing Conflict & Difficult People
  ★  Master the skills to handle con?ict and di?cult employees
Next Steps
  ★  With the course now complete, where do you go from here?

Course requirements

No experience in the role is needed, so whether you're already in the role or a newcomer to team management, you'll find plenty to learn and think about!

Who's this course for?

Team leaders, line managers and staff supervisors, present and aspiring, who are looking for an interactive, practical induction into the people skills needed for team management.

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So click to register for your chance to win!

NOTE: This is our top of the range Professional course option, with full easy-to-follow content, a ZandaX workbook & exercises, and an official CPD certificate.


How you'll benefit from the Team Management People Skills course

You'll Never Manage a Team Without People Skills!

This course has been designed for team leaders, line managers and staff supervisors, whether they are new or experienced in the role.

You'll get a great view into dealing with the kind of "people problems" you face from time to time.

With attractive screens, interactive content and -- most important of all -- content written by experts in doing the job, you'll get the skills you need to maximise your success as a staff supervisor or team leader.

This Team Management skills training course, like all our courses, has been developed over many years of classroom and online delivery.   Content has been thoroughly researched and is constantly updated so it's always leading edge.   It's completely interactive and is full of practical knowledge and solutions.

Still wondering whether to do the course?
Just think about this: how much would you benefit if you had better team management skills?

About the ZandaX Team Management People Skills course

Get the Skills You Need to Lead Your Team!

Learn the people skills you need to manage your team

This fully interactive online workshop provides a geat insight into the core skill you need as a line manager or team leader -- namely, how to manage the people in your team.

It deals with key management issues like setting SMART goals, and building trust in your team.

It then goes on to show you how to behave assertively, even using it to manage anger, and finishes with managing conflict and dealing with difficult employees - with plenty of examples that bring the subject to life.

You'll see how managing people is a much more structured process than you may have thought, and the skills and understanding you get will last a lifetime.

Watch the modules, revisit them time and again ... and have fun with improving your skills!

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Grab Our CYBER MONDAY Deal ...

$12.00   $49.00   76% off

Course content for Team Management People Skills


1 - About the Course

» What's in the Course?
» Learning Objectives
» Your Objectives

2 - Setting SMART Goals

» The Importance of Setting Goals
» Knowing What You Want to Accomplish
» The Three P's of Goals
» Putting SMART Goals Into Action

3 - Building & Managing Trust

» The Central Importance of Trust
» 10 Ways to Build Trust
» 8 Signs of a Lack of Trust
» Fixing a Lack of Trust

4 - Assertiveness and Managing Anger

» The Three-Step Approach to Assertiveness
» Passive, Aggressive and Assertive Responses
» Managing Anger in Yourself and Others
» Addressing Anger With Assertive Statements

5 - Managing Conflict & Difficult People

» What is Reasonable Behavior?
» Rules for Resolving Conflicts
» Difficult Employee Types
» Strategies for Managing Difficult Employees

6 - Next Steps

» Where Do You Go From Here?

And there's a great 46-page workbook...

How about fulfilling your maximum potential?

Choose the Development course option and get your own great, results-focused downloadable workbook.

[ Click for details of the course options available ]

The workbook features:

  • Summary notes of the course to refer to as you go
  • Space for your own notes alongside the summaries
  • Apply the lessons in each module to your own situation and needs
  • A unique ZandaX Personal Action Plan
  • Four structured Follow Up Sessions for you to monitor and manage your development
  • A final Review Session for you to see just how far you have come!

Courses Frequently Bought Together

These courses are frequently purchased together.
Add them both to your cart now to get a FURTHER 10% off the second course!
Includes Setting SMART Goals, Building Trust, Assertiveness & Anger, and Managing Conflict & Difficult People
... and more
(This Course)
FROM   9.22   $49.00
Includes Making the Transition, New Responsibilities, Time Management and Communication Skills
... and more
FROM  11.00   $49.00
Full price: $98.00
Offer price: $23.00
FROM  $23.00

Grab Our CYBER MONDAY Deal ...

$12.00   $49.00   76% off

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