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More information about what you get

Interactive course with workbook

You'll learn using easy-to-follow on-screen videos which you can pause, re-run and revisit as often as you like.
The course is arranged into modules, each with several lessons. Refer to the course content for more details on what's covered. You can choose which module (or lesson) to review at any time.
You also get interactive content PLUS a comprehensive workbook, with your personalized Development Plan.
This combination of videos and interactive content will enable you to get a deep understanding of the subject.

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People Skills for Team Managers & Leaders

Interactive course with workbook

SUMMER Offer pricing (RRP $ 59.00)

Click on your choice [ it can be removed or edited in the cart ]

Order Qty
Total cost
Unit cost
 
1
$ 11.53
$ 11.53
5
$ 51.85
$ 10.37
10
$ 92.20
$ 9.22
50
$ 386.00
$ 7.72
100
$ 576.00
$ 5.76

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People Skills for Team Managers & Leaders
+
Fundamental Skills for New Managers & Team Leaders

SUMMER Offer pricing

Click on your choice [ it can be removed or edited in the cart ]


Order Qty
Total cost
Unit cost
 
1
$ 26.53
$ 26.53
5
$ 121.85
$ 24.37
10
$ 212.20
$ 21.22
50
$ 936.00
$ 18.72
100
$ 1,376.00
$ 13.76

Options for your Shopping Cart

Interactive course with workbook

SUMMER Offer pricing (RRP $ 0.00)

Click on your choice [ it can be removed or edited in the cart ]

Order Qty
Total cost
Unit cost
 
1
$ 11.53
$ 11.53
5
$ 51.85
$ 10.37
10
$ 92.20
$ 9.22
50
$ 386.00
$ 7.72
100
$ 576.00
$ 5.76

People Skills for Team Managers & Leaders course

A premier Team Management training course from ZandaX

Modules covered in this course:
About the Course
Setting Goals and Using OKRs
Building & Managing Trust
Assertiveness and Managing Anger
Managing Conflict & Difficult People
Next Steps

Home  >  Leadership & Management  >  Team Leadership & Supervisor Skills  > 
People Skills for Team Managers & Leaders

What you'll learn

About the Course
  ★  Summary of course objectives, and yours too
Setting Goals and Using OKRs
  ★  Know how to set goals and manage them for sustainable results
Building & Managing Trust
  ★  Build trust with your team to boost their engagement
Assertiveness and Managing Anger
  ★  Use assertive behaviour and deal with anger
Managing Conflict & Difficult People
  ★  Master the skills to handle con?ict and di?cult employees
Next Steps
  ★  With the course now complete, where do you go from here?

Course type

This course is a CLICK & LEARN course : Interactive on-screen content, with video introductions, a workbook with your Personal Action Plan, and a skills test.

Course requirements

No experience in the role is needed, so whether you're already in the role or a newcomer to team management, you'll find plenty to learn and think about!

Who's this course for?

Team leaders, line managers and staff supervisors, present and aspiring, who are looking for an interactive, practical induction into the people skills needed for team management.

Course Description

How you'll benefit from the Team Management course

You'll Never Manage a Team Without People Skills!

This course has been designed for team leaders, line managers and staff supervisors, whether they are new or experienced in the role.

You'll get a great view into dealing with the kind of "people problems" you face from time to time.

With attractive screens, interactive content and -- most important of all -- content written by experts in doing the job, you'll get the skills you need to maximise your success as a staff supervisor or team leader.

This Team Management skills training course, like all our courses, has been developed over many years of classroom and online delivery.   Content has been thoroughly researched and is constantly updated so it's always leading edge.   It's completely interactive and is full of practical knowledge and solutions.

Still wondering whether to do the course?
Just think about this: how much would you benefit if you had better team management skills?

About the ZandaX Team Management course

Get the Skills You Need to Lead Your Team!

Learn the people skills you need to manage your team

This fully interactive online workshop provides a geat insight into the core skill you need as a line manager or team leader -- namely, how to manage the people in your team.

It deals with key management issues like setting SMART goals, and building trust in your team.

It then goes on to show you how to behave assertively, even using it to manage anger, and finishes with managing conflict and dealing with difficult employees - with plenty of examples that bring the subject to life.

You'll see how managing people is a much more structured process than you may have thought, and the skills and understanding you get will last a lifetime.

Watch the modules, revisit them time and again ... and have fun with improving your skills!

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Grab Our SUMMER Offer ...

$ 11.53   $ 59.00   80% off
[Further quantity discounts available]

Course content for Team Management

NOTE: Click on [ + / - ] to expand/hide the content of each module
1
1 - About the Course
[ + / - ]
» What's in the Course?
» Learning Objectives
» Your Objectives
2
2 - Setting Goals and Using OKRs
[ + / - ]
» The Importance of Setting Goals
» Knowing What You Want to Accomplish
» The Three P's of Goals
» Setting Up Success With SMART Goals
» Getting More With Stretch Goals
» Using Objectives & Key Results (OKRs)
3
3 - Building & Managing Trust
[ + / - ]
» The Central Importance of Trust
» 10 Ways to Build Trust
» 8 Signs of a Lack of Trust
» Fixing a Lack of Trust
4
4 - Assertiveness and Managing Anger
[ + / - ]
» The Three-Step Approach to Assertiveness
» Passive, Aggressive and Assertive Responses
» Managing Anger in Yourself and Others
» Addressing Anger With Assertive Statements
5
5 - Managing Conflict & Difficult People
[ + / - ]
» What is Reasonable Behavior?
» Rules for Resolving Conflicts
» Difficult Employee Types
» Strategies for Managing Difficult Employees
6
6 - Next Steps
[ + / - ]
» Where Do You Go From Here?

And there's a great 46-page workbook...

How about fulfilling your maximum potential?

Choose the Development course option and get your own great, results-focused downloadable workbook.

[ Click for details of the course options available ]

The workbook features:

  • Summary notes of the course to refer to as you go
  • Space for your own notes alongside the summaries
  • Apply the lessons in each module to your own situation and needs
  • A unique ZandaX Personal Action Plan
  • Four structured Follow Up Sessions for you to monitor and manage your development
  • A final Review Session for you to see just how far you have come!

Courses Frequently Bought Together

These courses are frequently purchased together.
Add them both to your cart now to get EVEN MORE benefit from your training!
Course for Team Management
TEAM MANAGEMENT
Includes Setting SMART Goals, Building Trust, Assertiveness & Anger, and Managing Conflict & Difficult People
... and more
(This Course)
FROM $ 11.53   $59.00
Course for New Manager
NEW MANAGER
Includes Making the Transition, New Responsibilities, Time Management and Communication Skills
... and more
FROM $ 15.00   $59.00
Both courses
BOTH COURSES
Full price: $ 118.00
Offer price: $ 26.53
[Further quantity
discounts available]

Grab Our SUMMER Offer ...

$ 11.53   $ 59.00   80% off
[Further quantity discounts available]
Making the Transition courses

Subject: MAKING THE TRANSITION

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

The New Manager: Making the Transition
Includes How to Start Off Right, 5 Tips for Learning the Ropes, Choosing Your Management Style
  –   Includes all the BITE-SIZED course content listed below,
      along with an Intro, Wrap Up and a Module Test at the end

BITE-SIZED courses for speedy and targeted focus:

The New Manager: Your First Moves
Includes How Will My Role Change, How to Start Off Right, 5 Tips for Learning the Ropes Quickly

The New Manager: Choosing Your Management Style
Includes The 10 Main Management Styles, Which Management Style Works for You?

Communication Skills courses

Subject: COMMUNICATION SKILLS

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

Effective Communication in the Workplace
Includes Open & Closed Questions, Active Listening, Understanding the Message, Body Language and Non-Verbal Messages
  –   Includes all the BITE-SIZED course content listed below,
      along with an Intro, Wrap Up and a Module Test at the end

BITE-SIZED courses for speedy and targeted focus:

Using Questioning Skills to Get Results
Includes 8 Ways that Asking Questions Helps You, Open and Closed Questions

Active Listening & Understanding the Message
Includes the Five Levels of Listening, Active Listening, Understanding the Message

Setting Goals courses

Subject: SETTING GOALS

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

Setting Goals and Using Objectives & Key Results (OKRs)
Includes the Importance of Goals, the 3 Ps of Goals, SMART Goals, Stretch Goals, Objectives & Key Results (OKRs)
  –   Includes all the BITE-SIZED course content listed below,
      along with an Intro, Wrap Up and a Module Test at the end

BITE-SIZED courses for speedy and targeted focus:

Setting Goals the SMART Way
Includes The Importance of Setting Goals, Knowing What You Want to Accomplish, Setting Up for Success With SMART Goals

Using the Three Ps and Stretch Goals
Includes The Three Ps of Goals, Getting More With Stretch Goals

Using Objectives & Key Results (OKR)
The collaborative, sustainable way to set and manage goals for success

Time Management for Managers courses

Subject: TIME MANAGEMENT FOR MANAGERS

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

Time Management for Managers
Includes the Prioritization Grid, the Four Ds, Management Time Robbers, Four Great Tips, Effective Delegation
  –   Includes all the BITE-SIZED course content listed below,
      along with an Intro, Wrap Up and a Module Test at the end

BITE-SIZED courses for speedy and targeted focus:

Prioritization & the Four Ds
Includes How to Prioritize: The Prioritization Grid, the Four D's: Do Dump, Delay and Delegate

Management Time Robbers & Getting Organized
Includes Management Time Robbers, Four Great Tips for Getting Organized

Managing Difficult Employees courses

Subject: MANAGING DIFFICULT EMPLOYEES

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

Managing Difficult Employees
Includes how to manage deflectors, non-team players, negative personalities, trouble makers and more
  –   Includes all the BITE-SIZED course content listed below,
      along with an Intro, Wrap Up and a Module Test at the end

BITE-SIZED courses for speedy and targeted focus:

Managing Difficult Employees Level 1
Includes Managing DEFLECTORS, Managing NON-TEAM PLAYERS, Managing Your Difficult Employees

Managing Difficult Employees Level 2
Includes Managing NEGATIVE PERSONALITIES, Managing TROUBLE MAKERS, Managing Your Difficult Employees

Managing Trust courses

Subject: MANAGING TRUST

Click on the course title(s) to view more information

FAST TRACK course for wider learning:

Building & Managing Trust
Includes The Central Importance of Trust, 10 Ways to Build Trust, 8 Signs of a Lack of Trust, Fixing a Lack of Trust
  –   Includes all the BITE-SIZED course content listed below,
      along with an Intro, Wrap Up and a Module Test at the end

BITE-SIZED courses for speedy and targeted focus:

Trust & How to Build It
Includes the Central Importance of Trust, 10 Ways to Build Trust

Identifying & Fixing a Lack of Trust
Includes 8 Signs of a Lack of Trust, Fixing a Lack of Trust

Core Skills for New Managers & Team Leaders course

Core Skills for New Managers & Team Leaders

Get the Skills You Need to Lead Your Team!

Includes Making the Transition, New Responsibilities, Time Management and Effective Communication ... and more: click the 'see the course' button for full details.
Setting Up Your Team for High Performance course

Setting Up Your Team for High Performance

Set Your Team Up Ready for Success!

Includes What Makes a High Performance Team, Why Teams Fail, Team Planning & SWOT Analysis and Defining Roles and Responsibilities ... and more: click the 'see the course' button for full details.
Building & Managing a High Performing Team course

Building & Managing a High Performing Team

Build Your Team for Sustainable Results

Includes Groups vs Teams, Developing & Using Emotional Intelligence, the Four Stages of Team Development and Motivating Your Staff ... and more: click the 'see the course' button for full details.

More information

Click for more about Team Leadership & Supervisor Skills courses
Click for more about Leadership & Management courses
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